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- Tasks: Lead a dynamic team in a vibrant multi-outlet catering operation.
- Company: Join Restaurant Associates, a leader in innovative hospitality.
- Benefits: Enjoy competitive salary, career growth, and exclusive discounts.
- Why this job: Shape food culture and engage with a passionate team.
- Qualifications: Experience in hospitality management and a love for food trends.
- Other info: Embrace a diverse workplace that values your unique talents.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an ambitious and people-focused Deputy General Manager to support a large, multi-outlet catering operation across two neighbouring sites. This is an exciting opportunity for an experienced hospitality leader to play a key role in shaping food culture, team engagement, and operational excellence.
Operating Monday to Friday, the sites include 4 restaurants and 10 micro‐kitchens/tea points, supported by a team of approximately 55 colleagues. You will work closely with the General Manager and Restaurant Managers, providing oversight, structure, and leadership across daily service and long‐term planning.
This role suits someone with strong operational experience who is passionate about food, understands current food trends, and enjoys developing people in a fast‐paced environment. Candidates from a restaurant or multi‐site hospitality background are very welcome.
What you will do:
- Oversee daily breakfast and lunch operations across both sites
- Ensure allergen processes and briefings are followed to the highest standard
- Support Restaurant Managers with service standards and team leadership
- Take responsibility for budget management and cost control
- Lead health & safety compliance and best practice
- Support recruitment, onboarding, and ongoing people development
- Manage HR‐related activity including meetings, engagement, and performance support
- Plan and deliver pop‐ups, cultural events, and EIG‐led celebrations
- Work collaboratively with culinary teams to reflect food trends and innovation
What we are looking for:
- Proven experience managing large, diverse teams in hospitality or food service
- A strong people leader who enjoys coaching and developing others
- A "foodie" mindset with an understanding of food trends and guest expectations
- Commercial awareness with confidence managing budgets and performance
- Organised, proactive, and comfortable working across multiple outlets
- Ambitious, adaptable, and open to learning and progression
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Deputy General Manager NEW Restaurant Associates Posted today £45,557.50 per year London Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager NEW Restaurant Associates Posted today £45,557.50 per year London Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Show us how your experience aligns with their mission, especially in food trends and team leadership. We love seeing candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your operational experience and people skills, as these are key for the Deputy General Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and contributing to our vibrant food culture.
We think you need these skills to ace Deputy General Manager NEW Restaurant Associates Posted today £45,557.50 per year London Operations
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion for food and people, as this role is all about creating memorable dining experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this position. Highlight your operational experience and any leadership roles you've had in multi-site environments. We want to see how you can bring your unique skills to our team!
Be Clear About Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve successfully managed budgets, improved service standards, or led teams to success. This will help us see the impact you can make.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Restaurant Associates!
How to prepare for a job interview at Chartwells Independent
✨Know Your Food Trends
As a Deputy General Manager, it's crucial to be well-versed in current food trends. Research popular dishes, dietary preferences, and innovative culinary practices. This knowledge will not only impress your interviewers but also show that you're passionate about the food culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led diverse teams in the past. Highlight your coaching and development strategies, as well as any specific challenges you overcame. This will demonstrate your capability to manage and inspire a large team effectively.
✨Understand Budget Management
Brush up on your financial acumen. Be ready to discuss how you've managed budgets and controlled costs in previous roles. Providing concrete examples of how you improved profitability or reduced waste will showcase your commercial awareness.
✨Engage with the Company Culture
Familiarise yourself with Restaurant Associates' values and culture. During the interview, express how your personal values align with theirs. This connection can set you apart and show that you're not just looking for a job, but a place where you can thrive and contribute.
