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- Tasks: Lead and inspire a dynamic team in delivering exceptional service and food standards.
- Company: Join Vacherin, an award-winning hospitality team that values diversity and individuality.
- Benefits: Enjoy competitive pay, personal development, health support, and a great work-life balance.
- Why this job: Be part of a fun, supportive environment where you can truly shine and grow.
- Qualifications: Experience in hospitality leadership and a passion for excellent service.
- Other info: Flexible Monday to Friday hours with opportunities for social events and community engagement.
The predicted salary is between 42000 - 58000 £ per year.
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth.
Are you passionate about food, drink and service, want to be part of an award-winning hospitality team - and still make it home for dinner? We are looking for a Deputy General Manager to join our team in London.
Location: 1 Basinghall Avenue, London EC2V 5DD
Rate of Pay: £50,000 per annum
Working Pattern: Monday - Friday, 40 hours per week, 8:00am - 16:30pm, flexibility required
Key responsibilities:
- Team Leadership: Supervise, motivate, and coach front-of-house teams to ensure productivity, high morale, and exceptional service delivery.
- Service Standards: Maintain high standards of food presentation, speed of service, cleanliness, and customer care in line with Compass and HRP expectations.
- Training and Development: Support the onboarding, induction, and continuous training of new and existing team members, promoting a culture of learning and service excellence.
- Health & Safety: Ensure full compliance with food hygiene, allergen, health & safety, and risk assessment protocols on-site.
- Guest Experience: Be present on the floor, resolving issues, gathering guest feedback, and fostering an atmosphere of warmth and hospitality.
- Collaboration: Liaise with kitchen, logistics, and HRP partners to maintain efficient, seamless operations across the site.
What's in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Deputy General Manager Monday - Friday NEW Vacherin £50,000 per year London Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager Monday - Friday NEW Vacherin £50,000 per year London Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Vacherin on social media and engage with their posts. This shows your interest in the company and can help you stand out when it comes to interviews.
✨Tip Number 3
Prepare for the interview by researching Vacherin's values and culture. Think about how your experience aligns with their focus on team leadership and exceptional service – be ready to share specific examples!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Vacherin family.
We think you need these skills to ace Deputy General Manager Monday - Friday NEW Vacherin £50,000 per year London Operations
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for food, drink, and service shine through. We want to see that you're genuinely excited about joining our award-winning hospitality team!
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deputy General Manager role. Highlight your leadership experience and any relevant training or development you've undertaken – we love seeing how you can contribute to our team's growth.
Be Personable: We value individuality, so don’t be afraid to let your personality come through in your application. Share a bit about yourself and what makes you unique – it helps us get to know you better!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity with Vacherin.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, dive deep into Vacherin's values and mission. Understand their commitment to diversity and individuality, and think about how your own experiences align with this. Being able to articulate why you want to be part of their award-winning hospitality team will definitely impress.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead and motivate teams. Prepare examples from your past where you've successfully supervised or coached staff. Highlight how you maintained high morale and exceptional service delivery, as this is key to the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest experience and service standards. Think of specific situations where you resolved issues or improved service quality, and be ready to share these stories during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about their training and development opportunities or how they foster a culture of learning. This shows your genuine interest in growing with the company and your commitment to service excellence.
