At a Glance
- Tasks: Manage a large workplace catering contract and lead a dynamic team.
- Company: Join CH&CO, a diverse and inclusive catering company that values fun and passion.
- Benefits: Enjoy personal development, health support, holiday allowance, and social events.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make an impact in a high-profile role while building strong client relationships.
- Qualifications: Experience in senior operations or account management within contract catering.
The predicted salary is between 65000 - 70000 £ per year.
We are CH&CO, a collection of specialist businesses and market leading brands. We want our people to love what they do and have fun. We celebrate diversity, and our inclusive culture encourages everyone to bring their whole self to work every day. Working at CH&CO gives our teams the opportunity to work across all of our brands, experiencing the variety of our business and the services we deliver.
We are currently recruiting for a Deputy Account Director.
Salary: £65,000 - £70,000 per annum - depending on experience
Shift Pattern: 40 hours per week (Monday-Friday)
Location: London
Role Overview: An experienced Deputy Account Director is required to support the management of a large workplace catering contract. Working closely with the Operations Director, you'll oversee multiple managers, ensure excellent operational delivery and build strong client relationships.
Key Responsibilities:
- Support the overall management of high-profile client.
- Lead and develop a team of five direct reports.
- Ensure operational excellence across the contract.
- Build strong client relationships.
- Drive commercial performance and service standards.
- Support business planning and continuous improvement.
- Ensure compliance with health & safety and company policies.
- Work collaboratively with site management teams.
Candidate Profile:
- Previous senior operations or account management experience within contract catering.
- Strong leadership and people management skills.
- Excellent client relationship management.
- Commercially aware.
- Experience managing multiple teams or sites.
What's in it for you? Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Deputy Account Director NEW CH&CO Catering Posted today £70,000 per year London Operations employer: Chartwells Independent
At CH&CO, we pride ourselves on fostering a vibrant and inclusive work culture where our employees can thrive and enjoy their roles. With a strong emphasis on personal development, competitive benefits, and a supportive environment, we empower our teams to excel in their careers while enjoying the perks of working in the heart of London. Join us as a Deputy Account Director and be part of a dynamic team that values diversity and encourages collaboration across our market-leading brands.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Account Director NEW CH&CO Catering Posted today £70,000 per year London Operations
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Account Director NEW CH&CO Catering Posted today £70,000 per year London Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
