At a Glance
- Tasks: Keep the office running smoothly with reception and admin duties while supporting various teams.
- Company: Join a leading tech company with a people-first culture and commitment to inclusion.
- Benefits: Enjoy travel discounts, wellness programs, pension scheme, and endless learning opportunities.
- Other info: Travel costs covered for regional support; great career growth potential!
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Excellent communication skills, proactive attitude, and ability to multitask are essential.
The predicted salary is between 37338 - 44962 £ per year.
Are you a proactive, detail-oriented professional who is ready to keep an office running at its best? We are recruiting a Dedicated Office Coordinator to join our Rapport team at one of our client's offices. Our client is one of the world's leading technology companies, offering a fantastic opportunity to gain exposure to both facilities management and reception coordination. This is a dedicated cover role, where you will travel across our regional sites to provide support during annual leave, sickness, and other planned or unplanned absences, ensuring seamless operations across the portfolio.
Type of contract: Full-time, 14 Month Fixed Term Contract
Hours: 40 per week (Monday-Friday; shift rota basis from 8 AM to 6 PM)
Base: Covering the 4 London Offices and travelling to Swindon, Cambridge and St Albans, travel costs will be covered.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities:
- Performing day-to-day reception and administrative duties.
- Liaising with vendors, and assisting the teams permanently based in the building.
- Managing the meeting room bookings and visitor registration.
- Collaborating with the Facilities Managers regarding various facility-related tasks.
- Working closely with other service providers (security/cleaners) to maintain the building and service levels at a high standard.
- Taking on ad-hoc tasks outlined by your manager, the client, and Facilities Managers.
The ideal candidate will:
- Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Have excellent communication skills, written and verbal.
- Have an outgoing personality and the ability to easily create rapport with key stakeholders (internal, external, and VIPs).
- Be creative, process-driven, resourceful, with a can-do attitude and the ability to multitask.
- Be proactive, adaptable, organised, flexible, with great attention to detail, and ambition to learn and grow.
- Have the ability to work independently, and as part of a large team.
- Display excellent personal presentation and interpersonal skills.
About us: Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Dedicated Office Coordinator - 14 Month FTC in London employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Office Coordinator - 14 Month FTC in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Chartwells Independent. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Chartwells Independent before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Dedicated Office Coordinator - 14 Month FTC in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Chartwells Independent:Your cover letter is your chance to shine! Tell us why you want to work at Chartwells Independent specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Chartwells Independent!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
