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- Tasks: Welcome guests and manage reception areas with a friendly, professional touch.
- Company: Join Rapport, a multi-award-winning company in a vibrant Canary Wharf location.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Other info: Embrace a people-first culture and contribute to community causes with paid volunteer days.
- Why this job: Be part of a dynamic team and elevate your career with endless learning opportunities.
- Qualifications: Customer service experience and a positive, outgoing personality are essential.
The predicted salary is between 33347 - 33347 £ per year.
We have a great opportunity for an experienced Corporate Receptionist to join the Rapport family, based at our client's amazing location with beautiful views over Canary Wharf. You will join a diverse team across two locations within walking distance, giving you an amazing opportunity to learn and develop.
The Client is an American multinational investment management and financial services company, and you will play a crucial role in providing the highest level of service and care to the client, its customers, guests, and service partners in line with service level agreements and set policies and procedures.
This is a permanent, full-time role (40 hours per week), working from Monday to Friday on a shift rota basis from 7:30 AM to 7:30 PM as per the client’s needs. Employment will be subject to a successful vetting outcome which includes a requirement of proof of a UK address for the last 6 years.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Providing seamless guest management on behalf of the clients, including the active welcoming of all employees and guests into the building, hosting, and escorting of guests when required.
- Taking ownership of the reception areas and performing administration duties when required.
- When on client floors, meeting all guests at the lift lobby/reception areas and escorting to their meeting rooms.
- Performing room checks, ensuring high levels of cleanliness are achieved and that all rooms have the correct branded items.
- Working closely with all other service providers, contractors, and the corporate services team.
- Performing cross-departmental shifts with central reservations as required.
- Managing the booking process for the UK sites via the booking platform.
- Assisting with training new joiners.
- Adhering to all site procedures and standards.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Ideally, have previous customer service experience.
- Have a positive, outgoing personality and be able to easily build rapport with key stakeholders.
- Be proactive, flexible, and adaptable, with great attention to detail and ambition to learn and grow.
- Display excellent personal presentation and interpersonal skills.
- Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette.
- Demonstrate the ability to work independently and manage own workload.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Location: Canary Wharf, Canary Wharf, E14, United Kingdom
Corporate Receptionist NEW Rapport Posted today £33,347 per year Canary Wharf Reception/Concierge in London employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist NEW Rapport Posted today £33,347 per year Canary Wharf Reception/Concierge in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Corporate Receptionist role, and who knows? They might just have the inside scoop on openings at companies like Rapport.
✨Tip Number 2
Practice your elevator pitch! You never know when you'll bump into someone from the industry. Keep it short and sweet, highlighting your customer service experience and your passion for creating rapport with guests.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a reception role. Make sure you look sharp and professional when attending interviews or networking events. It shows you mean business and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, don’t hesitate—get your application in and let’s get you that dream job!
We think you need these skills to ace Corporate Receptionist NEW Rapport Posted today £33,347 per year Canary Wharf Reception/Concierge in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Corporate Receptionist role. Highlight any customer service experience and your ability to build rapport, as these are key for us at Rapport.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re excited about joining our team. Mention how you align with our values like being proactive and having an innovative spirit.
Show Off Your Communication Skills: Since this role involves a lot of interaction with guests and stakeholders, make sure your written application demonstrates your excellent communication skills. Keep it professional but let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Chartwells Independent
✨Know Your Company
Before the interview, take some time to research Rapport Guest Services and their values. Understanding their commitment to inclusion and exceptional service will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, your ability to provide top-notch customer service is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for guests or clients, highlighting your proactive and adaptable nature.
✨Dress to Impress
First impressions matter! Make sure to dress professionally and present yourself well. This role requires excellent personal presentation, so choose an outfit that reflects your understanding of the corporate environment.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.