At a Glance
- Tasks: Lead corporate catering events and manage a dynamic team at the QEII Centre.
- Company: Join a leading venue in Central London with a focus on excellence.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: We celebrate diversity and support a thriving workplace for all.
- Why this job: Make an impact in a vibrant environment while delivering exceptional events.
- Qualifications: Strong communication skills and experience in event management required.
The predicted salary is between 25688 - 25688 £ per year.
Full‑time / Permanent | £37,080 + excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more.
The Role
Working under the Head of Events, you will lead an experienced floor‑manager team to deliver corporate catering events at the QEII Centre, the largest dedicated conference and exhibition space in Central London.
Responsibilities
- Lead and manage the daily running of corporate catering events
- Conduct on‑the‑job training of staff and ensure effective deployment of staff in line with event requirements
- Ensure that uniform standards are upheld to the highest standard
- Demonstrate full alignment to the organisation’s vision and values by doing the right things
- Demonstrate a can‑do attitude towards client requests and strive to exceed expectations
- Prioritise allergies and specific dietary requirements
- Promote the welfare of staff members
- Maintain polite and courteous service to all clients and customers, ensuring satisfaction
- Ensure that all displays, counters and seating areas comply with company and statutory health and hygiene requirements
Qualifications
- Excellent communication skills to lead, engage and motivate the team in delivering events
- Act as the first point of contact for catering on the event day, providing friendly and professional customer service
- Background in conference and event management
- Experience running events for up to 1,500 attendees
- Experience in running catering events and banqueting
Benefits
- Competitive salary with bonus and full company benefits
- 23 days’ annual leave plus bank holidays, birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy) and 20% off Nuffield Health, 10% off PureGym memberships
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity and adoption leave, additional leave after returning from maternity leave, day off for baby’s first birthday
- Perks & discounts: Shopping, entertainment, and travel discounts (TUI, Expedia) and 15% off high‑street and online stores; Vodafone discounts
- Pension scheme and Life Assurance
- Meals on duty included
- Professional subscriptions paid, ongoing training and structured career pathways
- Financial wellbeing programme and preferred rates on salary finance products
We are a proud equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Catering Events Operations Manager - QEII in London employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Events Operations Manager - QEII in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
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We think you need these skills to ace Catering Events Operations Manager - QEII in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
