At a Glance
- Tasks: Lead the restaurant floor, ensuring exceptional service and team performance.
- Company: Join Birchwood at The Conduit, a top private members' club in London.
- Benefits: Enjoy a competitive salary, healthcare, 23 days holiday, and more perks.
- Other info: Opportunities for career growth in a vibrant, inclusive environment.
- Why this job: Be part of a purpose-driven team shaping the future of hospitality.
- Qualifications: Experience in restaurant management and strong leadership skills required.
The predicted salary is between 39600 - 39600 € per year.
We're looking for a dedicated Assistant Restaurant Manager to play a key role in the day-to-day leadership of one of the restaurant floors at The Conduit - one of London’s leading private members’ clubs. In this exciting role you will be supporting the Restaurant Manager in delivering exceptional service, strong team performance and commercial results. This is a hands‑on role, leading from the floor, developing the team and ensuring a consistently high-quality experience for members and guests.
Birchwood at The Conduit, led by chef Will Devlin, is a brand-new cafe and wine bar that will bring a fresh, ingredient‑led approach rooted in seasonality and sustainable sourcing. Expect bold, thoughtful dishes and a space designed for connection in the heart of Covent Garden.
The role- Lead floor service to deliver a seamless, engaging guest experience
- Build strong guest relationships, personalising service based on preferences
- Monitor standards and resolve issues proactively
- Act as a brand ambassador and uphold company values
- Support recruitment, onboarding, and training of team members
- Lead, motivate, and develop the team through coaching and feedback
- Foster a positive, inclusive, and high-performing team culture with clear communication
- Oversee daily operations, including setup, service flow, and opening/closing procedures
- Coordinate across FOH, kitchen, and bar while maintaining high standards and compliance
- Drive operational performance, including efficiency, stock control, and continuous improvement
- Experience in a supervisory or assistant management role in a busy restaurant
- Strong leadership and people management skills
- Passion for delivering excellent guest service
- Good understanding of restaurant operations and service flow
- Strong organisational and communication skills
- Confident, visible and hands‑on leader
- Guest‑focused with strong interpersonal skills
- Calm and solutions‑focused under pressure
- Commercially aware
- Positive, proactive and team‑oriented
- The chance to be part of a prestigious Covent Garden members’ club with a global clientele
- Be part of a purpose‑driven business shaping the future of hospitality
- Clear opportunities for career progression within a growing brand
- Competitive salary package + TRONC
- Healthcare & wellbeing support (Medicash, Aviva Digicare - Free annual healthcare check, mental health, dental & optical)
- Gym discounts & wellness programmes
- 23 days holiday + bank holidays + your birthday off
- Paid meals on duty
- Pension & life assurance
- Ongoing training & development opportunities
- Exclusive discounts on travel, retail & entertainment
- VIP access to last‑minute events and experiences
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits & day off for baby's first birthday
- Holiday purchase scheme
- On‑going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Join one of London’s leading private members’ clubs, where exceptional hospitality meets purpose, community, and creativity. At The Conduit, we bring together a diverse, global membership of entrepreneurs, creatives, and industry leaders within a beautifully designed, members‑only environment. Our club is known for delivering premium food, drink, and personalised service in a setting that champions sustainability, inclusivity, and meaningful connection. We are redefining what a private members’ club can be — combining exceptional hospitality with a mission to drive positive social and environmental impact.
Assistant Restaurant Manager - Birchwood at The Conduit in London employer: Chartwells Independent
At Birchwood at The Conduit, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. Located in the heart of Covent Garden, our team enjoys competitive benefits, including healthcare support, generous annual leave, and opportunities for career progression within a prestigious private members' club known for its commitment to sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager - Birchwood at The Conduit in London
✨Tip Number 1
Get to know the restaurant scene in Covent Garden! Familiarise yourself with the local competition and trends. This will help you stand out during interviews by showing your passion and knowledge about the area.
✨Tip Number 2
Network like a pro! Attend industry events or even pop into The Conduit for a coffee. Building relationships with current staff can give you insider info and potentially a foot in the door.
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've motivated teams or improved service in past roles. We want to see that you can lead from the floor and create a positive atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Birchwood.
We think you need these skills to ace Assistant Restaurant Manager - Birchwood at The Conduit in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see how excited you are about delivering exceptional service and creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the Assistant Restaurant Manager role. Highlight your supervisory experience and any relevant skills that match what we're looking for. We love seeing how your background aligns with our values!
Be Authentic:Don't be afraid to show your personality in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your story and what makes you a great fit for our team!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Chartwells Independent
✨Know the Venue Inside Out
Before your interview, make sure you research Birchwood at The Conduit thoroughly. Familiarise yourself with their menu, values, and the overall vibe of the restaurant. This will not only show your genuine interest but also help you tailor your answers to align with their mission of delivering exceptional service.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivate others and foster a positive team culture, as this aligns perfectly with what they’re looking for.
✨Demonstrate Guest-Focused Mindset
Be ready to discuss how you prioritise guest experience. Think of specific instances where you went above and beyond to ensure customer satisfaction. This role is all about personalising service, so share your strategies for building strong relationships with guests.
✨Prepare for Operational Questions
Expect questions about restaurant operations, service flow, and how you handle pressure. Brush up on your knowledge of stock control and efficiency improvements. Being able to discuss these topics confidently will show that you understand the day-to-day challenges of the role.
