At a Glance
- Tasks: Lead and support teams in delivering top-notch healthcare services.
- Company: Join Medirest, a leading healthcare support services provider.
- Benefits: Competitive salary, career development, wellness classes, and exclusive discounts.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on patient experiences while advancing your management career.
- Qualifications: Previous management experience in healthcare or customer service is essential.
The predicted salary is between 30000 - 31000 £ per year.
Assistant Site Manager
Location
London North West University Healthcare Trust
Salary
Competitive
Hours
- Full Time
- We are looking for an experienced and motivated
Assistant Site Manager to support the General Manager in the day-to-day operation of services across our healthcare site.
This is a hands-on leadership role where you will help drive service excellence, support and develop teams, ensure compliance with health and safety standards, and maintain high levels of customer and client satisfaction.
You will also deputise for the General Manager when required.
Key Responsibilities
- Support the delivery of high-quality services in line with contractual KPIs and SLAs.
- Lead, motivate and develop Supervisors and frontline teams.
- Ensure compliance with Health & Safety, food safety and company procedures.
- Monitor staffing levels, rotas, stock control and operational performance.
- Investigate complaints and incidents, ensuring timely resolution.
- Support employee relations, absence management, inductions and performance reviews.
- Assist in managing budgets, labour costs and service efficiencies.
- Build strong relationships with clients, colleagues and stakeholders.
About You
- Previous management or supervisory experience within a healthcare, hospitality, facilities management or customer service environment.
- Strong leadership and people management skills.
- Excellent communication and organisational abilities.
- Confident managing multiple priorities in a fast-paced environment.
- IT literate with experience of using operational systems.
- Proactive, customer-focused and capable of making decisions using your own initiative.
What We Offer
- Career development and progression opportunities.
- Full training and support.
- Opportunity to work within a leading healthcare support services environment.
- A varied and rewarding leadership role with real impact on patient and customer experience.
If you are a passionate leader looking to take the next step in your management career, we'd love to hear from you.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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Assistant Manager NEW Medirest Posted today £40,000 per year London 40 hours per week employer: Chartwells Independent
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We think this is how you could land Assistant Manager NEW Medirest Posted today £40,000 per year London 40 hours per week
✨Get a Taste of the Scene
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We think you need these skills to ace Assistant Manager NEW Medirest Posted today £40,000 per year London 40 hours per week
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
