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- Tasks: Manage a vibrant café, lead a passionate team, and ensure top-notch customer service.
- Company: Join Vacherin, a diverse and fun-loving hospitality team in London.
- Benefits: Enjoy competitive pay, personal development, health support, and social events.
- Why this job: Be part of an award-winning team while making it home for dinner!
- Qualifications: Experience in hospitality management and a passion for food and service.
- Other info: Flexible hours with opportunities for growth and recognition.
The predicted salary is between 36000 - 50400 £ per year.
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth.
Are you passionate about food, drink and service, want to be part of an award-winning hospitality team - and still make it home for dinner? We are looking for an Assistant Manager to join our team in London.
Location: London, EC4R 3TT
Rate of Pay: £36,000 per annum
Working Pattern: 40 hours per week, Monday – Friday, 8:00am - 4:00pm, Events and dinners affect opening and closing, flexibility is a must.
Key Responsibilities:
- Looking after all aspects of the newly opening cafe.
- Management of the team along with the manager, H&S, Food Safety, Briefings.
- Working with the Events team with bookings, meeting clients as well as working with the kitchen team.
- Customer & Client Satisfaction: Create, innovate, organise & control the efficient and effective running of the service whilst inspiring team members.
- Proactively engage customers, ensuring the offer suits their needs and maximises revenue and profitability.
- Oversee the standard and quality of all food & drink; serve as the final quality check for everything delivered to customers.
- Deputize in the absence of the General Manager.
- Assist at special duties or functions outside normal working hours.
- Recruit, develop, and train a highly motivated team who put customers first.
- Ensure team members understand their purpose and standards of operation.
- Deliver and arrange regular training sessions, focusing on service, memorable moments, selling, and upskilling.
- Financial: Own the financial performance of your area, ensuring company processes and controls are followed.
- Identify sales growth and cost-saving initiatives.
- Control and manage budgets, including preparation, reporting, and forecasting.
- Health & Safety: Lead the team to ensure all company and statutory regulations pertaining to health and food safety are adhered to.
- Ensure timely reporting of all risks and support corrective action plans from site inspections, audits, and risk assessments.
- Ensure all staff have required PPE and equipment is fit for purpose and tested as required.
What’s in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities.
- Life assurance scheme.
- Pension scheme.
- Holiday allowance.
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion.
- Eye care.
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance.
- Family friendly support.
- Regular social events and communication with our leaders.
- A holiday purchase scheme.
- Volunteering days.
- Professional subscriptions.
- Recognition schemes and people awards.
- Long service awards.
- Access to some great high street discount vouchers.
Assistant Manager Monday - Friday NEW Vacherin Posted today £36,000 per year London Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Monday - Friday NEW Vacherin Posted today £36,000 per year London Operations
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Vacherin or similar places. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for food and service during interviews. Share your experiences and ideas on how to enhance customer satisfaction. We love candidates who can bring fresh perspectives and creativity to the table, so let your enthusiasm shine through!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to team management, customer engagement, and financial performance. Practising these responses will help you feel more confident and ready to impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re genuinely interested in joining our team at Vacherin. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Assistant Manager Monday - Friday NEW Vacherin Posted today £36,000 per year London Operations
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food, drink, and service shine through. We want to see that you're genuinely excited about joining our award-winning hospitality team!
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Assistant Manager role. We appreciate when candidates take the time to customise their applications to fit what we’re looking for.
Be Yourself: At Vacherin, we celebrate individuality! Don’t be afraid to let your personality come through in your application. We’re looking for someone who can inspire and engage with our team and customers alike.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand Vacherin's values and what they stand for. Familiarise yourself with their approach to food, drink, and service. This will help you connect your passion for hospitality with their mission during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and customer satisfaction. Highlight any innovative ideas you've implemented that improved service or team performance.
✨Be Ready for Scenario Questions
Expect questions about handling difficult situations, such as managing customer complaints or ensuring health and safety standards. Think of specific instances where you've navigated challenges effectively, demonstrating your problem-solving skills and commitment to quality.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. You might ask about their plans for the new café or how they support team development. This not only shows your enthusiasm but also helps you gauge if Vacherin is the right fit for you.
