At a Glance
- Tasks: Lead and coordinate high-profile events, ensuring exceptional service and operational excellence.
- Company: Join Levy UK&I, a leader in the hospitality industry with a vibrant team culture.
- Benefits: Enjoy competitive pay, healthcare perks, 23 days' leave, and discounts on travel and shopping.
- Other info: Flexible hours with opportunities for growth and development in a dynamic environment.
- Why this job: Be part of exciting events and make a real impact in the hospitality world.
- Qualifications: Experience in event management and strong leadership skills are essential.
The predicted salary is between 31950 - 39050 £ per year.
Event Manager - LEX Liverpool Experience Campus, Liverpool | Full-Time / Permanent
£29000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
Overall Purpose of the role
The Event Manager at Levy UK&I is responsible for facilitating day to day operations on client events, ensuring we are meeting expectations in line with our Signature service standards.
As an Event Manager, you will support the Senior Event Manager and Head of Convention Events in planning, coordinating and delivering a diverse calendar of high-profile events.
You will lead and motivate a large and varied team, including Floor Managers, Supervisors and Casual Team Members.
Key Responsibilities
- Lead the operational delivery of all exhibitions, banquets, internals, corporate events and hospitality functions, ensuring consistent implementation of standards and excellence in service delivery.
- Own your allocated events from concept to completion, ensuring flawless delivery.
- Work closely with the Head of Convention, Senior Event Manager and Account Management team to ensure all operational requirements are met.
- Monitor service delivery throughout events and respond proactively to operational challenges.
- Conduct operational briefings and debriefs with teams before and after events with a continuous improvement mindset.
- Maximise profitability through team management and deployment, upselling at all opportunities and ensuring management of stock control.
- Knowledgeable of all venue products and able to advise in a professional manager.
- To maintain H&S compliance and lead a health & safety culture.
- Demonstrate the ability to identify training needs and carry out on the job training.
- To assist with the financial management of all event labour scheduling and work closely with Staffing team to effectively manage labour spends and forecasting
- To ensure that positive and healthy relationships exist with the client and guests before, during and post event.
- Support the Head of Convention in the achievement of sales revenue and targets for the department.
- To drive sales and offer in your area of responsibility.
- Develop and apply strong financial awareness to proactively identify and support the reduction of wastage, mitigate risk of theft, and protect overall departmental profitability
- Support effective deployment to maximise labour and operational efficiency and in line with business requirements and budgets.
- Identify opportunities to improve productivity and enhance guest satisfaction.
- Ensure compliance with all company, venue and statutory health and safety requirements.
- Ensure food safety, allergen management and licensing requirements are consistently met.
- Conduct operational checks and ensure safe working practices are always followed.
Essential Skills
- Previous experience in a similar role within the catering or food service industry
- Experience managing a team, supervisors and team leaders
- Experience in operating large scale bespoke events
- Strong knowledge of food allergens, dietary restrictions, and food safety regulations
- Excellent communication and interpersonal skills
- Proficient in MS Office (Essential) and Event Management Systems (Preferred)
- Very detail-oriented and highly organized
- Ability to work collaboratively with a diverse team
- Problem-solving skills to address issues effectively
- Experience working with clients and stakeholders.
- Exceptional attention to detail. Focused on the accuracy and quality of work through to completion
- Personal Attributes
- Passionate about hospitality and guest experience with a creative and innovative mindset.
- Positive, energetic and hands-on leadership style.
- Strong attention to detail.
- Highly organised and adaptable.
- Commercially aware and results driven.
- Consistently adheres to company uniform standards and always maintains a high level of professionalism.
- A team player who leads by example.
- Hours of Work
Hours will be determined by the needs of the business and in accordance with the Working Time Regulations.
Due to the nature of the events industry, flexibility to work evenings, weekends and public holidays will be required.
Benefits
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.
Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
#J-18808-Ljbffr
Event Manager | Liverpool Experience Campus employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Event Manager | Liverpool Experience Campus
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Manager | Liverpool Experience Campus
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!