At a Glance
- Tasks: Lead a busy M&S store, ensuring excellent customer service and team performance.
- Company: Join a trusted brand in a dynamic healthcare environment.
- Benefits: Competitive salary, career progression, discounts, and wellness classes.
- Other info: Inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact while developing your leadership skills in retail.
- Qualifications: Experience in retail management and strong people skills.
The predicted salary is between 40000 - 40000 £ per year.
We’re looking for a passionate and driven Store Manager to lead the M&S store at St James’ Hospital. This is a fantastic opportunity to take ownership of a well-established, high-footfall store within a fast-paced healthcare setting. You’ll play a key role in delivering an outstanding customer experience, leading a strong team, and driving commercial success within a trusted and recognisable brand.
What you’ll be doing:
- Taking full ownership of store performance, delivering against sales, profit, and KPI targets
- Leading, motivating, and developing your team to deliver excellent customer service
- Creating a positive, safe, and engaging environment for both customers and colleagues
- Managing stock, labour, and costs effectively to maximise performance
- Ensuring full compliance with Food Safety, Health & Safety, and M&S brand standards
- Using data and insight to identify opportunities and drive continuous improvement
- Building strong relationships with stakeholders and representing the brand with pride
- Leading by example and embedding a high-performing, inclusive team culture
What we’re looking for:
- A confident, people-focused leader who can inspire and develop a team
- Strong commercial awareness with experience managing budgets and KPIs
- Hands-on approach with the ability to balance operations and leadership
- Excellent communication and stakeholder management skills
- Flexible and adaptable, with a proactive, can-do attitude
- Experience in retail or a customer-facing management role (preferred)
What’s in it for you:
- Salary up to £40,000 depending on experience
- Opportunity to lead a well-established M&S store in a busy, stable environment
- Clear career progression within Compass Group and M&S
- A supportive business that invests in its people and development
- The chance to make a real impact in a role that combines retail excellence with purpose
This role is ideal for a strong Store Manager looking for a stable, high-volume environment where they can lead from the front, develop a team, and make a real difference day-to-day. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
M&S Store Manager in Leeds employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. As the Store Manager at our M&S store in St James' Hospital, you'll enjoy a competitive salary of up to £40,000, alongside comprehensive benefits including career development opportunities, healthcare perks, and exclusive discounts. Join us in a role where you can lead a dedicated team, make a meaningful impact in a busy healthcare environment, and grow your career with a supportive organisation that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land M&S Store Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with M&S. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching M&S's values and recent news. Show us you’re not just another candidate; demonstrate your passion for the brand and how you can contribute to their success.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve motivated a team or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family at St James’ Hospital.
We think you need these skills to ace M&S Store Manager in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about leading a team and delivering excellent customer service in a busy environment like St James' Hospital.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience. Focus on your leadership skills, commercial awareness, and any achievements in retail or customer-facing roles that align with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. Remember, we appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at M&S. We can’t wait to hear from you!
How to prepare for a job interview at Chartwells Independent
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the M&S store at St James’ Hospital. Understand its layout, product offerings, and customer demographics. This knowledge will help you demonstrate your commitment and readiness to take ownership of the store's performance.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate and develop your team. Share specific examples of how you've successfully led a team in a retail or customer-facing role, focusing on creating a positive and engaging environment.
✨Demonstrate Commercial Awareness
Brush up on your understanding of KPIs, budgets, and sales targets. Be ready to discuss how you’ve managed these in previous roles and how you plan to drive commercial success in this position. Use data and insights to back up your strategies.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations in a busy store environment. Think of scenarios where you had to manage stock, ensure compliance, or improve customer service, and be ready to share your thought process and outcomes.
