At a Glance
- Tasks: Lead a vibrant team to create memorable dining experiences and ensure smooth restaurant operations.
- Company: Join an award-winning team passionate about food and customer satisfaction.
- Benefits: Enjoy personal development, healthcare support, and a great wellbeing strategy.
- Other info: Flexible working hours with opportunities for career growth and social events.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in managing teams and a passion for delivering exceptional customer service.
The predicted salary is between 40000 - 40000 £ per year.
Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.
We are currently recruiting for a General Manager to join our team in Leeds.
Salary: £40,000 per annum
Location: LS10 1AB
Shift Pattern: Monday‑Friday, 8:00‑16:30, 40 hours per week
Key Responsibilities:
- Oversee day‑to‑day running of the restaurant, café deli bar, and service areas, ensuring smooth delivery across high‑volume periods (400–800 covers).
- Maintain consistent service standards, efficient throughput, and strong customer experience in a fast‑paced commercial environment.
- Drive profitability through tight cost control, budgeting, and forecasting.
- Manage food & labour costs in line with contract catering targets, monitor daily revenue performance, and maximise retail sales opportunities across restaurant & cafe deli bar.
- Manage the client account, making sure expectations and targets are met.
- Use retail knowledge to improve product range, displays, pricing, and promotions to help increase customer spend.
- Lead, motivate, and develop a team of 10 staff, ensuring effective rota planning aligned with peak trading patterns.
- Provide coaching, performance management, and training to maintain high standards and build a strong, engaged team culture.
- Work with culinary and commercial teams to evolve menus and retail offerings suited to a contract catering environment.
- Introduce initiatives that enhance customer engagement, improve efficiency, and respond to changing client and consumer demands.
What's in it for you?
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
General Manager Monday-Friday in Leeds employer: Chartwells Independent
Join our vibrant team in Leeds as a General Manager, where we prioritise not just great food but also the happiness and motivation of our people. With a strong focus on personal development, a supportive work culture, and numerous benefits including a life assurance scheme and access to healthcare support, we create an inspiring environment that fosters growth and engagement. Experience the thrill of leading a passionate team while enjoying regular social events and recognition for your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Monday-Friday in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that General Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. We want to see how you can fit into our passionate team. Think about how your experience aligns with our mission of bringing food and people together!
✨Tip Number 3
Showcase your leadership skills! When you’re chatting with us, share examples of how you’ve motivated teams and improved performance in previous roles. We love hearing about your bold and brave ideas that challenge the norm.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for adventurous spirits who are ready to make a difference in the workplace.
We think you need these skills to ace General Manager Monday-Friday in Leeds
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and creating memorable experiences shine through. We want to see how you can bring that passion to our team and inspire others!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in managing teams and driving profitability. We’re looking for someone who understands the fast-paced environment we thrive in.
Be Bold and Authentic:Don’t be afraid to show your personality! We value bravery and curiosity, so let us know what makes you unique and how you challenge the conventional in your approach to management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand how they bring food and people together and be ready to discuss how your experience aligns with their goals. This shows you’re not just interested in any job, but specifically in being part of their team.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples from your past where you've motivated and developed staff. Highlight your coaching techniques and how you’ve built a strong team culture, as this will resonate well with their focus on team engagement.
✨Be Ready for Real Scenarios
Expect situational questions that test your problem-solving skills in a fast-paced environment. Think of times when you had to manage high-volume periods or improve service standards. Sharing specific examples will demonstrate your ability to handle the pressures of the role.
✨Engage with Their Vision
During the interview, express your enthusiasm for creating memorable moments through food. Discuss innovative ideas you have for enhancing customer engagement and improving efficiency. This will show that you’re not just a fit for the role, but also a passionate advocate for their mission.
