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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a difference in customer care while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
- Other info: Embrace diversity and thrive in a culture that celebrates individuality.
The predicted salary is between 10 - 13 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Chartwells? Here's what you need to know before applying:
Responsibilities- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Kingston upon Thames employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Kingston upon Thames
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and don’t be shy to reach out on social media. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your customer care experience and adaptability, as these are key for a Porter role.
✨Tip Number 3
Be proactive! If you see a job that sparks your interest, apply through our website. Don’t wait for the perfect moment; sometimes, just putting yourself out there can lead to great opportunities.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple way to keep you fresh in their minds.
We think you need these skills to ace Porter in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to express what makes you unique and how you can bring that spark to Chartwells.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer care or hospitality. We want to see how your skills align with the responsibilities of a Porter, so be specific about your past roles and achievements.
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Chartwells Independent
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As a Porter, you'll need to communicate effectively with both customers and staff. Prepare examples of how you've built relationships or resolved issues in previous roles. This will show that you're a brilliant communicator who can handle customer requests with ease.
✨Demonstrate Adaptability
The job requires you to be adaptable and embrace changing priorities. Think of times when you've successfully managed unexpected situations or changes in plans. Sharing these experiences will highlight your ability to thrive under pressure.
✨Emphasise Reliability and Timekeeping
Being punctual and reliable is crucial for this role. Be ready to discuss your timekeeping habits and any strategies you use to ensure you’re always on time. This will reassure them that you take your commitments seriously.
