At a Glance
- Tasks: Manage events and conferences, ensuring everything runs smoothly and meets customer expectations.
- Company: Join a dynamic team at Newmarket and Huntingdon Racecourses, known for its vibrant culture.
- Benefits: Enjoy a competitive salary, healthcare, 23 days' leave, and exciting perks.
- Other info: Great career growth opportunities and a supportive, inclusive workplace.
- Why this job: Be at the heart of live events, making memorable experiences for guests.
- Qualifications: Experience in event management and a passion for delivering quality service.
The predicted salary is between 33000 - 33000 £ per year.
Full‑time, permanent position. Salary: up to £33,000 plus excellent benefits, including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more.
Responsibilities
- Manage the allocated causal team members to set up and break down meeting rooms and deliver live conference and events
- Review the weekly payroll and assist the management of the variable payroll to achieve financial targets while meeting operational needs
- Act as a central point of contact for C&E operational queries
- Attend all regular meetings and briefings to ensure regular communication with all stakeholders
- Develop a good working relationship with the Hospitality team based at Newmarket
- Use function sheets to gather customer expectations, room set‑up and menu requirements
- Work with the chef team to ensure all special diets and allergens are managed on live event days
- Ensure all H&S policy and procedures are followed
- Support the People Operations team in recruitment, selection, induction and retention practices for the C&E department
- Take the lead for C&E team welfare and engagement activities
- Generate and cost new “look and feel” ideas to uplift service styles for C&E
Qualifications
- Some experience delivering live conferences, meetings and events
- A positive, approachable and troubleshooting attitude
- Strong organisation, communication and computer skills
- The ability to communicate at all levels and meet deadlines
- A self‑starter; motivated by a passion for quality and great service delivery
Benefits
- Competitive salary and full company benefits
- 23 days’ annual leave plus bank holidays, birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Equal Opportunity Statement
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses NEW Levy Post[...] employer: Chartwells Independent
As an Operations Manager at Newmarket and Huntingdon Racecourses, you will join a vibrant team dedicated to delivering exceptional conference and event experiences. With a competitive salary and comprehensive benefits including healthcare, generous annual leave, and a strong focus on employee wellbeing and development, this role offers a supportive work culture that values your contributions and fosters career growth. Enjoy unique perks such as discounts on fitness memberships and a commitment to work-life balance in a dynamic environment where every day brings new opportunities to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses NEW Levy Post[...]
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend conferences, join local meetups, or even hit up social media groups. The more people you know, the better your chances of landing that Operations Manager gig!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing live events and your knack for problem-solving. Share specific examples of how you've tackled challenges in past roles to really impress them.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, shoot a quick thank-you email to express your appreciation. It keeps you on their radar and shows you're genuinely interested in the role at Newmarket and Huntingdon Racecourses.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role and the company culture right from the start.
We think you need these skills to ace Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses NEW Levy Post[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience with live conferences and events, and don’t forget to showcase your organisational skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Keep it friendly and professional – we love a good story!
Showcase Your Team Spirit:Since you'll be managing a casual team, let us know about your leadership style. Share examples of how you've built relationships and engaged teams in past roles. We’re all about collaboration here at StudySmarter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Chartwells Independent
✨Know Your Events Inside Out
Before the interview, make sure you research the types of conferences and events that Newmarket and Huntingdon Racecourses host. Familiarise yourself with their past events and think about how your experience aligns with their needs. This will show your genuine interest and help you stand out.
✨Showcase Your Team Management Skills
As an Operations Manager, you'll be managing a casual team. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your approach to motivating team members and ensuring smooth operations during events.
✨Be Ready to Discuss Financial Acumen
Since the role involves reviewing payroll and achieving financial targets, brush up on your financial management skills. Be prepared to discuss how you've managed budgets or financial reporting in previous roles, and how you can apply that knowledge to meet operational needs.
✨Demonstrate Your Problem-Solving Attitude
The job requires a positive and troubleshooting attitude. Think of specific challenges you've faced in event management and how you resolved them. Sharing these stories will illustrate your proactive approach and ability to handle unexpected issues effectively.
