At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food and service across multiple sites.
- Company: Join Vacherin, a diverse and fun-loving hospitality team in South West London.
- Benefits: Enjoy competitive salary, personal development, healthcare support, and a great wellbeing strategy.
- Other info: Be part of a supportive culture with opportunities for innovation and career growth.
- Why this job: Make an impact in hospitality while still having time for dinner with family.
- Qualifications: 5+ years in management within contract catering or workplace hospitality required.
The predicted salary is between 65000 - 65000 £ per year.
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award‑winning hospitality team – and still make it home for dinner? We are looking for a Group General Manager to work with us in South West London.
Salary: £65,000 per annum
Working Pattern: 40 hours per week (Monday - Friday)
Location: South West London
Key Responsibilities
- Holding regular feedback sessions with customers and clients to ensure we are exceeding their food service expectations.
- Lead, develop and manage a team of 70+ staff, ensuring all team members remain up to date with COSHH, Food Hygiene and other relevant training.
- Oversee 2 sites based in the South West London area.
- Develop and maintain strong working relationships with clients and key stakeholders.
- Lead all hospitality and catering operations across the sites, ensuring high standards of food, service and customer experience.
- Drive financial performance, commercial growth and ensure sites achieve agreed budget targets.
- Oversee budgets, forecasting and financial controls, including full P&L responsibility.
- Work closely with the Executive Chef and culinary team to deliver an exceptional food offering.
- Ensure compliance with all health, safety and food safety standards.
- Identify opportunities for innovation and continuous improvement across the operation.
- Manage and develop operational managers and support teams to drive engagement and performance.
Our Ideal Candidate
- Minimum 5 years' management experience within contract catering or workplace hospitality.
- Experience managing multi-site operations or large single-site contracts.
- Experience overseeing both retail and hospitality services within a catering environment.
- Strong workplace hospitality or contract catering background.
- Commercially focused with proven P&L management experience.
- Proven ability to build and maintain strong client and stakeholder relationships.
- Experienced people leader with a track record of developing high-performing teams.
- Passionate about hospitality, food and service excellence.
- Innovative and creative, with the ability to continuously enhance the customer experience and food offering.
What’s in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun
Group General Manager - South West London in Hounslow employer: Chartwells Independent
At Vacherin, we pride ourselves on fostering a vibrant and inclusive work culture where diversity is celebrated and individuality is embraced. As a Group General Manager in South West London, you will lead a passionate team in an award-winning hospitality environment, with ample opportunities for personal development and career growth. Enjoy a competitive salary, a range of employee benefits including health support and a holiday purchase scheme, and the chance to make a meaningful impact while still having time for your personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Group General Manager - South West London in Hounslow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Group General Manager - South West London in Hounslow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
