At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join Eurest, a part of Compass Group UK&I, known for its inclusive culture.
- Benefits: Competitive pay at £15.15 per hour and opportunities for career growth.
- Other info: Join a diverse team that values your unique talents and supports your growth.
- Why this job: Be the face of our brand and make a real impact on customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
The predicted salary is between 30000 - 30000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Shift Pattern
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Qualifications
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Supervisor NEW Eurest Posted today £15.15 per hour Vmo2 Paddington London Catering employer: Chartwells Independent
Eurest is an exceptional employer that prioritises outstanding customer service and employee satisfaction. Located in the vibrant area of Paddington, London, we offer a supportive work culture where team members are encouraged to take pride in their roles and grow professionally. With a commitment to diversity and equal opportunities, we empower our staff to thrive and reach their full potential in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor NEW Eurest Posted today £15.15 per hour Vmo2 Paddington London Catering
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eurest and their values. This will help you connect with the team and show that you're genuinely interested in being part of their pride-filled culture.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Hospitality Supervisor NEW Eurest Posted today £15.15 per hour Vmo2 Paddington London Catering
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering outstanding service shine through. We want to see how much you care about making our guests feel special and valued!
Be Personable:Remember, you're applying for a role where you'll be the face of our business. Use a friendly tone in your application to reflect your personality and show us that you can connect with customers effortlessly.
Highlight Teamwork Skills:We love team players! Make sure to mention any experiences where you've worked well with others. This will help us see how you can contribute to our pride in our people and brand.
Follow Our Application Process:To make things easier for us both, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can't wait to hear from you!
How to prepare for a job interview at Chartwells Independent
✨Know Your Menu
Familiarise yourself with the menu and any special offerings Eurest has. Being able to confidently discuss dishes and make recommendations will show your passion for delivering outstanding service.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to greet customers with a smile and create a welcoming atmosphere, as this is key for the Hospitality Supervisor role.
✨Demonstrate Team Spirit
Think of instances where you’ve worked well in a team. Be ready to discuss how you communicate effectively with colleagues and contribute to a positive work environment, as teamwork is essential in this role.
✨Stay Calm Under Pressure
Be prepared to talk about how you handle stressful situations. Share specific examples that demonstrate your ability to maintain composure and make decisions that benefit customers, especially during busy shifts.
