At a Glance
- Tasks: Provide outstanding customer service in a lively, fast-paced environment at ExCeL London.
- Company: Join the dynamic team at one of the world's largest exhibition centres.
- Benefits: Earn £13.85 per hour with flexible shifts and a vibrant work atmosphere.
- Other info: Great opportunity to gain experience and meet new people in a bustling venue.
- Why this job: Perfect for those who love hospitality and want to thrive in an exciting setting.
- Qualifications: Enthusiasm for customer service and ability to work in a team.
The predicted salary is between 13 - 16 £ per hour.
ExCeL London Hospitality provides catering services to one of the biggest and most dynamic exhibition centres in the world, the ExCeL! Are you enthusiastic about providing outstanding customer service in a lively, fast‑paced setting? We are seeking motivated people to work in the Retail and Hospitality sectors in the following positions:
- Waiters/Waitresses
- Provide top‑notch customer service.
- Handle alcohol responsibly and in compliance with licensing laws.
- Maintain cleanliness and hygiene standards, assist with setting up and packing down event spaces as required.
- Cashiers
- Manage customer payments.
- Maintain a positive and friendly demeanour and ensure smooth transactions.
- Baristas
- Prepare delicious coffee beverages.
- Operate the barista machine to prepare high‑quality coffee beverages, including expertly frothing milk to achieve the perfect texture and temperature for each drink.
- Provide friendly, professional, and efficient customer service.
- Handle cash and card transactions accurately.
- Restock and maintain cleanliness in the service area.
- Assist with setting up and break down of retail spaces as required.
- Bar Staff
- Prepare and serve a wide variety of alcoholic and non‑alcoholic beverages, including cocktails, beers, wines, and specialty drinks.
- Provide knowledgeable recommendations based on guests’ preferences and the bar’s offerings.
- Ensure that the bar is fully stocked, organized, and clean at all times.
- Accurately process transactions, including handling cash and operating the POS system.
- Monitor guest consumption of alcohol and act in accordance with legal and company guidelines to ensure responsible drinking.
- Maintain cleanliness and hygiene standards behind the bar, including glassware, equipment, and workstations.
- General Assistants (Kitchen)
- Assist chefs with basic food preparation (washing, peeling, chopping).
- Prepare simple dishes and assist in assembling food items.
- Follow instructions from senior kitchen staff and comply with all food hygiene and health standards.
Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...] employer: Chartwells Independent
ExCeL London Hospitality is an exceptional employer, offering a vibrant work environment at one of the world's leading exhibition centres. With a strong focus on outstanding customer service, employees benefit from comprehensive training, opportunities for career advancement, and a supportive team culture that values enthusiasm and dedication. Located in the heart of London, staff enjoy the unique advantage of working in a dynamic setting that hosts a variety of exciting events, making every day a new experience.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]
✨Tip Number 1
Get to know the venue! Familiarise yourself with ExCeL London and its vibe. This will help you feel more confident during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current staff or people in the industry on social media. A friendly chat can lead to insider tips and maybe even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Show off your personality! When you get the chance to interview, let your enthusiasm shine through. Employers love candidates who are not just skilled but also bring positive energy to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ExCeL London Hospitality team. Don’t miss out!
We think you need these skills to ace Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about working in a lively environment like ExCeL London. A bit of personality goes a long way!
Tailor Your CV:Make sure to customise your CV for the hospitality roles you're applying for. Highlight any relevant experience you have, whether it's serving drinks or managing payments. We love seeing how your skills match what we need!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when applicants get straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know the Role Inside Out
Before your interview, make sure you understand the specific responsibilities of the hospitality role you're applying for. Whether it's being a waiter, barista, or general assistant, knowing what’s expected will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about providing outstanding customer service, be ready to share examples from your past experiences. Think of situations where you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to thrive in a fast-paced environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even if the job involves casual attire, showing up looking polished and professional will signal that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
