Hospitality Manager - Westminster

Hospitality Manager - Westminster

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Chartwells Independent

At a Glance

  • Tasks: Lead a dynamic hospitality team and deliver exceptional guest experiences in Central London.
  • Company: Join Compass Group, a leader in the hospitality industry with a focus on people and quality.
  • Benefits: Enjoy competitive pay, career development, exclusive travel discounts, and wellness classes.
  • Other info: Flexible working hours with opportunities for progression in a supportive culture.
  • Why this job: Make a real impact in a fast-paced environment while growing your career.
  • Qualifications: Experience in hospitality management and strong people skills are essential.

The predicted salary is between 35000 - 45000 £ per year.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

We’re looking for an experienced Hospitality Manager to lead a high-quality hospitality operation in the heart of Central London. This is a hands-on role for someone who thrives in a fast-paced environment, loves delivering outstanding service, and knows how to motivate teams to perform at their best.

What you’ll be doing:

  • Leading, coaching and developing a front-of-house hospitality team
  • Delivering exceptional guest experiences across hospitality and events
  • Managing daily operations, staffing, rotas and service standards
  • Ensuring health & safety, food safety and company standards are met at all times
  • Working closely with clients and stakeholders to exceed expectations
  • Driving commercial performance, controlling costs and maximising opportunities

What we’re looking for:

  • Proven experience as a Hospitality Manager or in a similar leadership role
  • Strong people management and communication skills
  • A passion for customer service and high standards
  • Confident in managing busy services and events
  • Commercially aware with good organisational skills
  • Flexible to work 5 days out of 7, including some evenings and weekends

What’s in it for you:

  • A key leadership role in a prestigious Central London location
  • Competitive salary and benefits package
  • Career development and progression opportunities
  • Supportive company culture with a focus on people and quality

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Hospitality Manager - Westminster employer: Chartwells Independent

As a Hospitality Manager in the vibrant heart of Central London, you'll be part of a dynamic team that prioritises exceptional service and employee well-being. With a comprehensive benefits package, including career development opportunities, exclusive travel discounts, and wellness classes, we foster a supportive culture that empowers you to thrive and grow in your career. Join us at Compass Group UK&I, where your contributions are valued and celebrated in a diverse and inclusive environment.

Chartwells Independent

Contact Details:

Chartwells Independent Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Manager - Westminster

Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've gone above and beyond for guests. This will help you stand out from the crowd.

Tip Number 3

Research the company! Before any interview, make sure you know what makes them tick. Understand their values, mission, and recent achievements. This will not only impress them but also help you tailor your answers to fit their culture.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll be in the best position to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team!

We think you need these skills to ace Hospitality Manager - Westminster

Leadership Skills
Coaching and Development
Customer Service
Communication Skills
Operational Management
Health and Safety Compliance
Food Safety Standards

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Hospitality Manager role. Highlight your experience in leading teams and delivering exceptional guest experiences, as these are key for us.

Showcase Your Passion:In your cover letter, let your passion for customer service shine through. We love candidates who are genuinely excited about creating outstanding experiences for guests.

Be Specific About Achievements:When detailing your previous roles, be specific about your achievements. Use numbers or examples to show how you’ve driven commercial performance or improved service standards.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in Central London.

How to prepare for a job interview at Chartwells Independent

Know Your Stuff

Before the interview, make sure you’re well-versed in the company’s values and the specifics of the Hospitality Manager role. Familiarise yourself with their approach to customer service and any recent news or events related to the company. This shows genuine interest and helps you connect your experience to their needs.

Showcase Your Leadership Skills

As a Hospitality Manager, you'll be leading a team, so be ready to share examples of how you've successfully managed and motivated teams in the past. Think about specific situations where you’ve improved service standards or resolved conflicts, and be prepared to discuss these in detail.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in real-life scenarios. For instance, how would you handle a dissatisfied guest or manage a busy service? Practising your responses to these types of questions can help you articulate your thought process clearly during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.