At a Glance
- Tasks: Lead and deliver exceptional events and conferences at a vibrant venue.
- Company: Join the dynamic team at Compass Group UK&I, known for brilliant hospitality.
- Benefits: Enjoy free meals, discounts, wellness classes, and career growth opportunities.
- Why this job: Make a real impact in hospitality while inspiring your team to excel.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
- Other info: Flexible shifts and a supportive environment that values diversity.
Overview
Hospitality Manager
Location: Hinxton Hall Conference Centre
Salary: £15.85 per hour, 37.5 hours per week (plus paid overtime)
Contract: Full-Time, alternate shift pattern (07:00 – 15:30 & 12:30 – 23:00 approx.), 5 out of 7 days per week
As the Hospitality Manager, you will be responsible for ensuring the smooth running and delivery of the events, conferences and functions that take place on site. You will be an ideal fit if you have experience of running large scale conferences and functions and are comfortable running the floor of the event. It is key that service standards remain high throughout, and it is the responsibility of the Hospitality Manager to ensure this.
You will have the opportunity to inspire and motivate the front of house team with your leadership ability and drive excellence in all aspects of food and service delivery. It is crucial that you have your own mode of transportation, due to the shift times and due to the location of the venue.
What can we offer you
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (excluding bank holidays and national holiday days)
- Free staff meals whilst on site.
- Free staff parking whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
Responsibilities
- Delivery of the various conference, events and functions that take place on site.
- Act as a vital link between the front of house teams and senior managers on site, to ensure high-quality service delivery
- Assist with staff training and development
- Take ownership of key admin and paperwork tasks related to the event you are leading
- Step in as the main point of contact during the Manager’s absence
- Uphold and represent the Compass Group UK&I brand professionally at all times
The Ideal Candidate
- Someone passionate about delivering exceptional customer service
- Previous leadership or supervisory experience in a similar hospitality or catering role
- Excellent communication and organisational skills
- A positive, can-do attitude with a drive to develop and lead others
- Experience in managing and motivating teams
- Adaptable and ready to embrace new challenges
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.
Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
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Hospitality Manager NEW RA Venues Posted today £15.85 per hour Hinxton Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager NEW RA Venues Posted today £15.85 per hour Hinxton Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Hospitality Manager role at Hinxton Hall.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've successfully managed teams or delivered exceptional service. Be ready to share these stories during interviews to demonstrate your capabilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and show us what you've got!
We think you need these skills to ace Hospitality Manager NEW RA Venues Posted today £15.85 per hour Hinxton Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality management, especially with large-scale events. We want to see how you've led teams and maintained high service standards, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for exceptional customer service and how you can inspire and motivate a team. Let us know why you're the perfect fit for the Hospitality Manager role.
Show Off Your Communication Skills: In hospitality, communication is key! Use clear and concise language in your application. We want to see that you can effectively connect with both your team and clients, so make it count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hinxton Hall Conference Centre!
How to prepare for a job interview at Chartwells Independent
✨Know Your Venue
Before the interview, take some time to research Hinxton Hall Conference Centre. Familiarise yourself with its layout, the types of events they host, and their service standards. This will show your genuine interest in the role and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team or improved service delivery. Highlight your ability to motivate others and maintain high standards, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think about challenges you've faced in previous roles, especially during large events, and how you handled them. This will demonstrate your adaptability and readiness to embrace new challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure success in hospitality. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.