Hospitality Manager - Berkhamsted NEW Lodestone House Posted today £39,000 per year U98820 Oper[...]

Hospitality Manager - Berkhamsted NEW Lodestone House Posted today £39,000 per year U98820 Oper[...]

Full-Time 39000 - 39000 € / year (est.) No home office possible
Chartwells Independent

At a Glance

  • Tasks: Supervise catering teams and ensure top-notch food service while adhering to health and safety standards.
  • Company: Join Compass Group, a leader in the hospitality industry with a focus on growth and inclusivity.
  • Benefits: Enjoy free meals, gym access, travel discounts, and wellness classes, plus a competitive salary.
  • Other info: Flexible working hours with opportunities for personal and professional development.
  • Why this job: Make a real impact in the food service industry while developing your career in a supportive environment.
  • Qualifications: Experience in supervising teams, strong communication skills, and a customer-focused attitude.

The predicted salary is between 39000 - 39000 € per year.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Free meals
  • Free on-site gym
  • Onsite free car parking
  • Free onsite swimming pool access
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Working 5 out of 7 days.

What you'll be doing:

We have an exciting opportunity for an Independent School Hospitality Manager. The key purpose of this role is to supervise the performance of frontline catering team members. To ensure all tasks associated with food production, front and back of house services and any general support required with due regard to all Health & Safety and Food Safety regulations are carried out. Where necessary ensure frontline teams perform all general duties to support the efficient running of a contract or unit in line with contractual requirements. This is a fantastic opportunity for an inspirational and enthusiastic Hospitality Manager to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitive salary.

More about the role:

  • Ensure you are aware of and always comply with all client and company health & safety procedures and standards. This includes but is not limited to Food Handling, COSHH, Uniform Standards, Personal Protective Equipment, Manual Handling, Fire Regulations, and quality control.
  • Complete, maintain and update all Food Safety and Health & Safety paperwork correctly on a continual basis to ensure full compliance.
  • To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling.
  • Ensure pre and post service audits and cleaning schedules have been completed before and after all food services.
  • To ensure the highest level of customer care is always adhered to by role always modelling the ESS Way values and behaviours to colleagues and customers.
  • Manage and drive the completion of all compulsory training with all team members.
  • Advocate the delivery of all company and unit profit protection procedures, reporting any issues to your line manager.
  • To sell and demonstrate an excellent knowledge of products provided to customers and clients proactively.
  • Conduct and monitor all stocktaking procedures ensuring minimal risk of waste.
  • Ensure that uniform standards are upheld to the highest standard.
  • Ensure company marketing material is up to date and relevant to company standards.
  • To work official and unofficial functions as detailed by your Line Manager.
  • Be flexible and comply with any reasonable requests made by your line Manager including, if necessary, working within other units within reasonable distance.

Who you are:

  • Previous experience supervising frontline teams within a similar environment.
  • Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment.
  • Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety.
  • Customer service focused.
  • Team player and can-do attitude.
  • Takes pride in personal appearance and hygiene.
  • Self motivated and able to use own initiative.
  • Ability to work under pressure whilst maintaining a positive attitude.

About Us:

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Hospitality Manager - Berkhamsted NEW Lodestone House Posted today £39,000 per year U98820 Oper[...] employer: Chartwells Independent

At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and personal growth. As a Hospitality Manager at our Berkhamsted location, you'll enjoy a comprehensive benefits package, including free meals, gym access, and exclusive discounts, all while having the opportunity to advance your career through our tailored development programmes. Join us in creating memorable experiences for our clients while enjoying a supportive environment that encourages you to thrive.

Chartwells Independent

Contact Detail:

Chartwells Independent Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Manager - Berkhamsted NEW Lodestone House Posted today £39,000 per year U98820 Oper[...]

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and how they align with your own. This will help you stand out as a candidate who truly fits into their team.

Tip Number 3

Showcase your skills during the interview! Bring examples of your past work, especially any achievements in managing teams or improving customer service. This will demonstrate your capability and enthusiasm for the role.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your genuine interest in the position. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Hospitality Manager - Berkhamsted NEW Lodestone House Posted today £39,000 per year U98820 Oper[...]

Supervisory Skills
Health & Safety Compliance
Food Safety Regulations
Customer Service
Communication Skills
Team Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Hospitality Manager role. Highlight your relevant experience in supervising teams and managing food safety, as this will show us you’re the right fit for our exciting opportunity.

Showcase Your Customer Service Skills:We love candidates who can demonstrate a strong customer service focus. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with our values at StudySmarter.

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate straightforward communication!

Apply Through Our Website:Don’t forget to submit your application through our website! This ensures we receive all your details correctly and gives you the best chance to shine in our recruitment process.

How to prepare for a job interview at Chartwells Independent

Know Your Stuff

Before the interview, make sure you’re familiar with the company’s values and the specifics of the Hospitality Manager role. Brush up on health and safety regulations, food handling procedures, and customer service best practices. This will show that you’re not just interested in the job, but that you’re also prepared to hit the ground running.

Showcase Your Leadership Skills

As a Hospitality Manager, you’ll be supervising frontline teams. Be ready to share examples from your past experiences where you successfully led a team or improved service quality. Highlight your communication skills and how you motivate others to ensure top-notch customer care.

Demonstrate Your Customer Focus

This role is all about providing excellent customer service. Prepare to discuss how you’ve handled difficult situations with customers in the past. Use specific examples to illustrate your ability to maintain a positive attitude under pressure and how you ensure customer satisfaction.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.