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- Tasks: Support the Catering Operations Manager in delivering top-notch hospitality services.
- Company: Join Compass Group, a leader in catering across 6,000 venues in the UK.
- Benefits: Enjoy perks like travel discounts, wellness classes, and cash rewards on spending.
- Why this job: Be part of a diverse team that values your unique talents and offers growth opportunities.
- Qualifications: Must have NVQ Level 1 & 2 or equivalent, plus 2 years of catering experience.
- Other info: Flexible working environment with a focus on personal development and team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Hospitality Manager
Location: Hinxton Hall Conference Centre
Salary: £15.85 per hour, 37.5 hours per week (plus paid overtime)
Contract: Full-Time, alternate shift pattern (07:00 – 15:30 & 12:30 – 23:00 approx.), 5 out of 7 days per week
As the Hospitality Manager, you will be responsible for ensuring the smooth running and delivery of the events, conferences and functions that take place on site. You will be an ideal fit if you have experience of running large scale conferences and functions and are comfortable running the floor of the event. It is key that service standards remain high throughout, and it is the responsibility of the Hospitality Manager to ensure this.
You will have the opportunity to inspire and motivate the front of house team with your leadership ability and drive excellence in all aspects of food and service delivery. It is crucial that you have your own mode of transportation, due to the shift times and due to the location of the venue.
What can we offer you:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (excluding bank holidays and national holiday days)
- Free staff meals whilst on site.
- Free staff parking whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
Responsibilities:
- Delivery of the various conference, events and functions that take place on site.
- Act as a vital link between the front of house teams and senior managers on site, to ensure high-quality service delivery
- Assist with staff training and development
- Take ownership of key admin and paperwork tasks related to the event you are leading
- Step in as the main point of contact during the Manager’s absence
- Uphold and represent the Compass Group UK&I brand professionally at all times
The Ideal Candidate:
- Someone passionate about delivering exceptional customer service
- Previous leadership or supervisory experience in a similar hospitality or catering role
- Excellent communication and organisational skills
- A positive, can-do attitude with a drive to develop and lead others
- Experience in managing and motivating teams
- Adaptable and ready to embrace new challenges
About Us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.
Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
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Hospitality Manager employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with the specific catering and hospitality standards set by Compass Group UK & Ireland. Understanding their expectations will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and what it takes to succeed as a Hospitality Manager, which can be invaluable during interviews.
✨Tip Number 3
Showcase your experience with event management and client communication. Be prepared to discuss specific examples of how you've successfully managed events and met client expectations in previous roles.
✨Tip Number 4
Highlight your IT skills, especially with Microsoft Office and booking systems. Being proficient in these tools is crucial for managing hospitality requests and maintaining accurate records, so be ready to discuss your experience.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management and catering. Emphasise your leadership skills, team management experience, and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention how your previous experiences have prepared you to meet the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on skills that are essential for the role, such as communication, results orientation, and IT proficiency. Provide examples of how you've successfully used these skills in past positions.
Showcase Your Knowledge of the Company: Demonstrate your understanding of Compass Group UK & Ireland and their values. Mention any specific initiatives or benefits they offer that resonate with you, showing that you’ve done your homework and are genuinely interested in the company.
How to prepare for a job interview at Chartwells Independent
✨Know the Company
Before your interview, take some time to research Compass Group UK & Ireland. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be prepared to discuss your previous experience in hospitality management. Highlight specific examples where you've successfully led a team or managed events, as this will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage client expectations. Think of examples from your past experiences where you had to adapt quickly or resolve conflicts effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, the company culture, or opportunities for professional development. It shows your enthusiasm and interest in the position.
