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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a vibrant team at CH&CO, part of Compass Group UK&I.
- Benefits: Enjoy competitive pay, personal development, wellbeing support, and great discounts.
- Other info: Great opportunities for career growth in a diverse and inclusive environment.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, teamwork, and the ability to thrive under pressure.
The predicted salary is between 15 - 15 £ per hour.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a part time basis, contracted to 32 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Hospitality Assistant
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant NEW Vacherin Posted yesterday £15.63 per hour London Catering employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant NEW Vacherin Posted yesterday £15.63 per hour London Catering
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you would greet guests and handle different situations. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you care about the role and the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Vacherin.
We think you need these skills to ace Hospitality Assistant NEW Vacherin Posted yesterday £15.63 per hour London Catering
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering outstanding service and making guests feel special.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Hospitality Assistant.
Be Personable: Use a friendly tone in your cover letter. Remember, we’re looking for someone who can connect with our guests, so let your personality come through in your writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Chartwells Independent
✨Know Your Menu
Familiarise yourself with the menu and any special offerings. Being able to confidently discuss dishes and make recommendations will show your passion for delivering outstanding service, which is key for a Hospitality Assistant.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to greet customers with a smile and serve them with pride.
✨Emphasise Teamwork
Be ready to talk about your experience working in a team. Highlight instances where you collaborated effectively with colleagues, as being an excellent team player is crucial in a fast-paced hospitality environment.
✨Demonstrate Initiative
Think of examples where you took the initiative to improve a customer's experience or solve a problem. This will show that you can make decisions that are right for customers, which is a vital trait for this role.