At a Glance
- Tasks: Be the face of our business, delivering exceptional customer service in a fast-paced environment.
- Company: Join CH&CO, part of Compass Group UK&I, where people and pride are at the heart of everything we do.
- Benefits: Enjoy flexible hours, personal development opportunities, wellbeing support, and great discounts.
- Why this job: This role offers growth, a supportive culture, and the chance to make guests smile every day.
- Qualifications: Passion for service, great communication skills, and the ability to thrive under pressure are essential.
- Other info: We celebrate diversity and empower our team members to reach their full potential.
We\βre looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You\βll join a team that takes real pride in what they do β pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks! People are at the heart of everything we do, so we\βve developed a range of benefits and development opportunities:
- Great operational training and development
- Personal Development and Training opportunities β We are passionate about our growing team
- A great wellbeing strategy β including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- Access to some great high street discount vouchers
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Job Reference: com/0407/48862001/52727740/BU #Vacherin
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
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Job Reference: com/0407/48862001/52727740/BU
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Hospitality Assistant NEW Vacherin £12.21 per hour Newcastle Upon Tyne Catering employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hospitality Assistant NEW Vacherin £12.21 per hour Newcastle Upon Tyne Catering
β¨Tip Number 1
Familiarise yourself with the company culture and values of Vacherin. Understanding their commitment to exceptional customer service and employee wellbeing will help you align your approach during any interviews or conversations.
β¨Tip Number 2
Showcase your passion for hospitality by sharing relevant experiences in previous roles. Whether it's a specific instance where you went above and beyond for a customer or how you contributed to a team, these stories can make a strong impression.
β¨Tip Number 3
Prepare to discuss how you handle pressure and fast-paced environments. Given the nature of the role, having examples ready that demonstrate your ability to stay calm and effective under stress will be beneficial.
β¨Tip Number 4
Engage with current employees on platforms like LinkedIn. This can provide insights into the work environment and expectations, plus it shows your genuine interest in the company, which can set you apart from other candidates.
We think you need these skills to ace Hospitality Assistant NEW Vacherin £12.21 per hour Newcastle Upon Tyne Catering
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities in past roles, focusing on teamwork and communication skills.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Chartwells Independent
β¨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a delightful experience for guests.
β¨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes and make recommendations will demonstrate your commitment to providing a personalised experience for customers.
β¨Emphasise Teamwork and Communication Skills
As a Hospitality Assistant, you'll be part of a team. Highlight your ability to work well with others and communicate effectively. Share specific instances where teamwork led to success in previous roles.
β¨Demonstrate Your Ability to Handle Pressure
Working in a fast-paced environment can be challenging. Prepare to discuss how you manage stress and maintain composure under pressure. Providing examples of past experiences will help illustrate your capability.