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- Tasks: Lead a passionate team to deliver exceptional service in a fast-paced hospitality environment.
- Company: Join Compass Group UK&I, a leader in the hospitality industry with a focus on growth and inclusivity.
- Benefits: Enjoy competitive pay, exclusive travel discounts, wellness classes, and a contributory pension scheme.
- Why this job: Make a real impact by creating memorable experiences for guests while advancing your career.
- Qualifications: Hospitality supervisory experience, strong communication skills, and a passion for outstanding service.
- Other info: Embrace a diverse culture that values individuality and offers excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Working 5 out of 7 days. Maternity Cover.
As a Hospitality Assistant Manager, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
You will provide exceptional service to our clients. You'll help manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to. You will help drive the hospitality operations to exceed customer requirements, generate new sales leads and actively encourage revenue growth across the department with an approach to profit maximisation.
Your key responsibilities include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Have hospitality supervisory experience, with demonstrated ability to lead teams to deliver results
- Have experience of working within brand guidelines to deliver results
- Have experience in highly commercial and price sensitive markets
- Exhibit excellent communication and presentation skills
- Have a track record of growing sales and retaining business
- Have a foodservice or similar background
- Have previous budget management and/or profit & loss responsibility
- Have the ability to communicate effectively to senior stakeholders
- Can demonstrate commercial awareness
- Be I.T & computer literate
About Us: As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant Manager employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research Compass Group UK&I and understand their values, culture, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to hospitality management. Think about how you can demonstrate your experience in leading teams and driving sales. Use specific examples to showcase your skills and achievements!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Compass Group UK&I. Good luck!
We think you need these skills to ace Hospitality Assistant Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about delivering outstanding service and making guests feel special.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hospitality supervisory roles. We love seeing how you've led teams and driven results, so don’t hold back on those achievements!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you're the perfect fit for the Hospitality Assistant Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Compass Group UK&I.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Make sure you’re familiar with the company and its values. Research Compass Group UK&I and understand their approach to hospitality. This will help you align your answers with their expectations and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to lead teams, manage client relationships, and drive sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Be Customer-Centric
Since the role focuses on delivering exceptional service, be ready to discuss how you’ve gone above and beyond for customers in the past. Share stories that illustrate your passion for hospitality and your commitment to creating memorable experiences.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values. Consider asking about team dynamics or opportunities for professional development.
