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- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: Join Compass Group UK&I, a leader in the hospitality industry with a focus on people and progress.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: A passion for service, strong communication skills, and the ability to thrive under pressure.
- Other info: Flexible shifts and a commitment to diversity and inclusion in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a full time basis, contracted to 37.5 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: Variable shifts. Please note: This role is contracted to 42 weeks per year.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
Chartwells - Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Bedford
✨Tip Number 1
Familiarise yourself with the company culture and values of Compass Group UK&I. Understanding their commitment to diversity and employee development can help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the team or during networking events. Being personable and demonstrating a genuine passion for hospitality can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled pressure in previous roles. The ability to work under pressure is crucial in hospitality, so having anecdotes ready can demonstrate your capability.
✨Tip Number 4
Research the menu and services offered by Chartwells. Being knowledgeable about what they provide will not only impress during interviews but also show your enthusiasm for the role and the company.
We think you need these skills to ace Hospitality Assistant - Bedford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities in past roles, focusing on teamwork and communication skills.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Chartwells - Independent
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a delightful experience for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being knowledgeable will not only impress the interviewers but also demonstrate your commitment to providing personalised recommendations to guests.
✨Emphasise Teamwork and Communication Skills
Highlight your ability to work well in a team and communicate effectively. Share specific instances where you collaborated with others to achieve a common goal, as teamwork is crucial in a fast-paced hospitality environment.
✨Demonstrate Your Ability to Handle Pressure
Prepare to discuss how you manage stress and maintain composure during busy periods. Providing examples of past experiences where you successfully handled pressure will show that you're ready for the demands of the role.
