At a Glance
- Tasks: Supervise events, coordinate refreshments, and ensure exceptional customer service.
- Company: Join Company of Cooks, a leader in hospitality at iconic UK venues.
- Benefits: Enjoy personal development, healthcare support, and a great wellbeing strategy.
- Other info: Monday to Friday role with occasional Saturday shifts and great career growth opportunities.
- Why this job: Be part of a creative team that brings cultural spaces to life through food.
- Qualifications: Experience in hospitality, strong leadership, and excellent customer service skills.
The predicted salary is between 33400 - 33400 £ per year.
We are
Company of Cooks , and we believe brilliant food and drink start with brilliant people.
For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.
Our values - Craft, Creativity and Community - guide everything we do.
They shape how we work together, how we support our partners, and how we make each guest feel welcome.
If you care about food, people and doing things properly, you’ll feel right at home here.
Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for a
Hospitality & Events Supervisor to join our team in
London .
Location
London, SW1H 9JJ
Rate of Pay
£33,400 per annum
Working Pattern
Predominately Monday - Friday, occasional Saturday shifts a few times a year, 40 hours per week, site closed between Christmas and New years
Key Responsibilities
- To be polite, professional and friendly at all times with customers, clients and colleagues.
- Set up rooms for bookings and events according to the standard procedures.
- Execute/Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences.
- To supervise drinks and canapes receptions for up to 150 guests.
- Fine Dining experience
- Work closely with the line manager, listening and align with the event vision and organizational standards.
- Ensure all equipment are properly placed, clean, and presentable.
- Receive, check, and store deliveries for upcoming events and meetings.
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
Our Ideal Candidate
- Have prior experience in the hospitality industry
- Have experience in a similar role
- Strong leadership and communication skills
- Excellent customer service skills
- Problem-solving abilities
- Organizational and time management skill
- Ability to remain calm under pressure
What's in it for you?
Working with
Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
- #J-18808-Ljbffr
Hospitality and Events Supervisor Monday - Friday employer: Chartwells Independent
Compass Group UK&I is an exceptional employer located in Winchester, offering a vibrant work culture that prioritises individuality and personal development. As a part-time Cafe Supervisor, you'll enjoy competitive pay, flexible hours, and the chance to advance your career within a leading hospitality organisation that values great customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality and Events Supervisor Monday - Friday
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality and Events Supervisor Monday - Friday
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
