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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join Restaurant Associates, a leader in brilliant hospitality and teamwork.
- Benefits: Full-time hours, career progression, and a supportive work environment.
- Why this job: Be the face of our brand and make a real impact on guest satisfaction.
- Qualifications: Passion for service, great communication skills, and a team player attitude.
- Other info: Diverse workplace that values individuality and offers growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full-time basis, contracted to 40 hours per week. You will join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here’s an idea of what your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to weeks per year.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Responsibilities:- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Ambassador employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Ambassador
✨Tip Number 1
Get to know the company! Research Restaurant Associates and their values. When you walk in for an interview, show that you understand their commitment to exceptional service and how you can contribute to that.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or make recommendations. Being prepared will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear something smart and professional that reflects the brand image of Restaurant Associates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Hospitality Ambassador
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about delivering outstanding service and making guests feel special.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Hospitality Ambassador.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've gone above and beyond in previous roles, and don’t forget to express your excitement about joining us!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Chartwells Independent
✨Know the Menu Inside Out
As a Hospitality Ambassador, you'll need to be well-versed in the menu. Take some time before the interview to familiarise yourself with the dishes and drinks offered. This will not only help you answer questions confidently but also show your passion for delivering outstanding service.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully engaged with customers or resolved issues. This will highlight your ability to create a seamless personalised experience.
✨Emphasise Teamwork
Being an excellent team player is crucial in a fast-paced environment. During the interview, share stories that illustrate how you've collaborated with others to achieve a common goal. This will show that you understand the importance of working together to deliver exceptional hospitality.
✨Demonstrate Your Initiative
Employers love candidates who can take the initiative. Prepare to discuss situations where you've made decisions that benefited customers or improved service. This will reflect your proactive attitude and desire to succeed in the role, which is exactly what they're looking for.