At a Glance
- Tasks: Lead and manage high-quality cleaning services while ensuring client satisfaction.
- Company: Join Compass Group, a leader in facilities management known for quality and service excellence.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Other info: Opportunities for career growth and personal development in a diverse workplace.
- Why this job: Make a real impact every day in a supportive and dynamic work environment.
- Qualifications: Experience in Soft FM management and strong people management skills required.
The predicted salary is between 34000 - 34000 € per year.
Soft FM Cleaning Manager
Location: Helensburgh
Salary: £34,000
We’re looking for an experienced Soft FM Cleaning Manager to lead the day‑to‑day delivery of high‑quality facilities services on site. This is a varied, hands‑on role with responsibility for both self‑delivered services and third‑party contractors, ensuring an exceptional experience for clients and customers at all times.
The Role
- You’ll be accountable for the delivery of all Soft FM services, including cleaning (site, mess, reactive and specialist), waste management, and associated facilities services.
- Acting as the client’s representative, you’ll manage, drive standards, lead teams, and ensure full compliance across health, safety, quality, and financial controls.
Key Responsibilities
- Deliver all Soft FM services in line with contractual agreements and SLAs
- Manage and coordinate third‑party contractors and supply chain partners
- Lead, motivate, and develop on‑site facilities teams
- Maintain excellent client relationships and proactively address needs
- Ensure statutory, health & safety, fire, hygiene, and compliance standards are met
- Control budgets, monitor spend, and ensure value for money
- Identify service improvements, efficiencies, and commercial opportunities
- Oversee audits, reporting, training, and accurate record‑keeping
About You
- Proven experience in Soft FM management (essential)
- Strong people management skills, including performance management and development
- Confident managing reactive and planned works in a live environment
- Excellent customer service and stakeholder management skills
- Highly organised with strong attention to detail
- Comfortable working within a robust corporate Health & Safety culture
- Financially astute with experience in budget and cost control
- Smart, professional, and confident communicator
- Full UK Manual Driving Licence (essential)
Desirable Qualifications
- BIFM membership
- BICSc / NVQ or equivalent cleaning qualification
- IOSH or NEBOSH Certificate
Why Join Us?
You’ll be part of Compass Group, representing a brand known for quality, safety, and service excellence. We offer a supportive environment, opportunities to develop, and the chance to make a real impact on site every day. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cleaning Manager NEW Defence Posted today £34,000 per year Helensburgh Operations employer: Chartwells Independent
At Compass Group, we pride ourselves on being an exceptional employer, offering a supportive work environment in Helensburgh where you can truly make a difference. As a Cleaning Manager, you'll benefit from comprehensive training and development opportunities, a competitive salary, and a generous benefits package that includes healthcare perks and exclusive discounts. Join us to be part of a diverse team that values your contributions and empowers you to grow in your career while ensuring the highest standards of service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager NEW Defence Posted today £34,000 per year Helensburgh Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Attend local events or join online forums where you can meet potential employers or colleagues who might know of job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to Soft FM services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams, managed budgets, and improved service delivery in previous roles. This will demonstrate your capability to excel as a Cleaning Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cleaning Manager NEW Defence Posted today £34,000 per year Helensburgh Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Soft FM Cleaning Manager role. Highlight your previous management experience, especially in cleaning and facilities services, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Be specific about your achievements in managing teams and delivering high-quality services.
Showcase Your People Skills:As a Cleaning Manager, strong people management skills are key. In your application, give examples of how you've led teams, motivated staff, and maintained excellent client relationships. We want to see your leadership style!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and ensures your application goes straight to us. Don’t miss out on the opportunity to join our fantastic team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Soft FM Inside Out
Before the interview, brush up on your knowledge of Soft FM services. Be ready to discuss your experience with cleaning management, waste management, and how you’ve ensured compliance with health and safety standards in previous roles.
✨Showcase Your People Skills
As a Cleaning Manager, you'll be leading teams and managing contractors. Prepare examples of how you've motivated and developed your team in the past, and how you’ve maintained excellent client relationships. This will demonstrate your strong people management skills.
✨Be Financially Savvy
Since budget control is key in this role, come prepared to discuss your experience with financial management. Think of specific instances where you’ve successfully monitored spending or identified cost-saving opportunities without compromising service quality.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a live environment. Think about challenges you've faced in previous roles, particularly around reactive and planned works, and how you addressed them. This will show your ability to think on your feet.
