At a Glance
- Tasks: Lead and manage high-quality cleaning services while ensuring client satisfaction.
- Company: Join Compass Group, a leader in facilities management known for quality and service excellence.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Other info: Opportunities for career growth and a culture that celebrates diversity.
- Why this job: Make a real impact every day in a supportive and dynamic work environment.
- Qualifications: Experience in Soft FM management and strong people management skills required.
The predicted salary is between 34000 - 34000 € per year.
We’re looking for an experienced Soft FM Cleaning Manager to lead the day‑to‑day delivery of high‑quality facilities services on site. This is a varied, hands‑on role with responsibility for both self‑delivered services and third‑party contractors, ensuring an exceptional experience for clients and customers at all times.
The Role
- You’ll be accountable for the delivery of all Soft FM services, including cleaning (site, mess, reactive and specialist), waste management, and associated facilities services.
- Acting as the client’s representative, you’ll manage, drive standards, lead teams, and ensure full compliance across health, safety, quality, and financial controls.
Key Responsibilities
- Deliver all Soft FM services in line with contractual agreements and SLAs.
- Manage and coordinate third‑party contractors and supply chain partners.
- Lead, motivate, and develop on‑site facilities teams.
- Maintain excellent client relationships and proactively address needs.
- Ensure statutory, health & safety, fire, hygiene, and compliance standards are met.
- Control budgets, monitor spend, and ensure value for money.
- Identify service improvements, efficiencies, and commercial opportunities.
- Oversee audits, reporting, training, and accurate record‑keeping.
About You
- Proven experience in Soft FM management (essential).
- Strong people management skills, including performance management and development.
- Confident managing reactive and planned works in a live environment.
- Excellent customer service and stakeholder management skills.
- Highly organised with strong attention to detail.
- Comfortable working within a robust corporate Health & Safety culture.
- Financially astute with experience in budget and cost control.
- Smart, professional, and confident communicator.
- Full UK Manual Driving Licence (essential).
Desirable Qualifications
- BIFM membership.
- BICSc / NVQ or equivalent cleaning qualification.
- IOSH or NEBOSH Certificate.
Why Join Us?
You’ll be part of Compass Group, representing a brand known for quality, safety, and service excellence. We offer a supportive environment, opportunities to develop, and the chance to make a real impact on site every day. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un-wind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cleaning Manager in Helensburgh employer: Chartwells Independent
At Compass Group, we pride ourselves on being an exceptional employer, offering a supportive work environment in Helensburgh where you can truly make a difference. As a Cleaning Manager, you'll benefit from comprehensive training and development opportunities, a competitive salary, and a generous benefits package that includes healthcare perks and exclusive discounts. Join us to be part of a diverse team that values your contributions and empowers you to grow in your career while delivering outstanding service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Helensburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the cleaning and facilities management industry. Attend local events, join online forums, or even hit up LinkedIn to find folks who can give you the inside scoop on job openings.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss your experience in managing teams and delivering high-quality services. Use specific examples to demonstrate how you've tackled challenges and improved service delivery.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Cleaning Manager in Helensburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Soft FM Cleaning Manager role. Highlight your experience in managing cleaning services and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved service delivery in the past. We love a good story!
Show Off Your People Skills:Since this role involves managing teams and client relationships, make sure to showcase your people management skills. Talk about how you've motivated teams and maintained excellent client relationships in your application. We value strong communicators!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Chartwells Independent
✨Know Your Soft FM Services
Make sure you brush up on your knowledge of Soft FM services, especially cleaning and waste management. Be ready to discuss how you've successfully managed these services in the past and any improvements you've implemented.
✨Showcase Your People Skills
As a Cleaning Manager, you'll be leading teams and managing contractors. Prepare examples of how you've motivated and developed your team, and how you've handled any challenges with staff or clients. This will show your strong people management skills.
✨Demonstrate Compliance Knowledge
Familiarise yourself with health, safety, and compliance standards relevant to the role. Be prepared to discuss how you've ensured compliance in previous roles and how you would maintain these standards in a live environment.
✨Prepare for Budget Discussions
Since financial control is key, think about your experience with budget management. Be ready to share specific examples of how you've controlled costs and identified efficiencies, as this will highlight your financial acumen.
