At a Glance
- Tasks: Lead operations across 9 sites, driving innovation and exceptional food delivery.
- Company: Join a global tech powerhouse shaping the future of food.
- Benefits: Competitive salary, bonus, and benefits in a dynamic environment.
- Other info: Embrace diversity and thrive in a culture that values your unique talents.
- Why this job: Make a real impact in a high-energy, creative food operation.
- Qualifications: Proven leadership in high-end catering and strong financial acumen.
The predicted salary is between 60000 - 80000 £ per year.
Lead the Future of Food in One of the World's Most Influential Organisations! Step into a career-defining opportunity within a global tech powerhouse, shaping how billions of people connect, discover, and innovate every day. Behind the scenes sits an equally ambitious food operation: dynamic, high-volume, creative, and constantly evolving. We are seeking an exceptional, strategic and operational leader to oversee a complex, high-profile contract spanning 9 sites and a team of approximately 250. This is a high-energy, multifaceted environment bringing together hospitality, elevated workplace dining, bespoke catering, events, and pantry services - where creativity, adaptability and exceptional standards are simply the norm!
Main Responsibilities
- Provide strategic and operational leadership across 9 sites, ensuring seamless delivery at scale
- Rapidly develop and execute clear, actionable plans - bringing strategy to life with pace and precision
- Drive innovation across food concepts, responding to frequent bespoke menu requests
- Act as a trusted partner to the client, confidently pivoting in line with evolving direction
- Lead change management initiatives across a complex, fast-moving contract
- Maintain strong financial oversight, ensuring commercial performance and sustainable growth
- Remain calm, decisive, and solutions-focused under pressure
Person Specification
- Proven leadership experience within high-end contract catering, premium restaurants, luxury hospitality, or elevated employee dining is essential
- Strong commercial and financial acumen
- A deep understanding of what exceptional food looks like and how to deliver it at scale
- Agile, adaptable, and comfortable operating in a constantly evolving environment
- Outstanding client relationship and stakeholder management skills
- Confident leading through change with clarity and influence
- Innovative mindset with a passion for quality and creativity
If you're ready to lead at scale within one of the most progressive organisations in the world, we want to hear from you!
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Head of Operations NEW Restaurant Associates Posted today Competitive London Operations employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations NEW Restaurant Associates Posted today Competitive London Operations
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Operations NEW Restaurant Associates Posted today Competitive London Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
