At a Glance
- Tasks: Lead a dynamic hospitality team and deliver exceptional workplace experiences.
- Company: Join Restaurant Associates, a leader in premium corporate hospitality.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Other info: Thriving environment with opportunities for personal and professional growth.
- Why this job: Shape a high-profile hospitality operation and make a real impact.
- Qualifications: Proven leadership in hospitality and excellent relationship-building skills.
The predicted salary is between 55000 - 55000 £ per year.
- Head of Hospitality, London, Earn up to £55,000
- Monday – Friday
Are you an inspirational hospitality leader with a passion for delivering exceptional workplace experiences?
We are looking for a Head of Hospitality to lead a premium corporate hospitality operation, overseeing a dynamic team and driving service excellence across a prestigious multi-floor workplace environment.
This is an exciting opportunity to take ownership of a high-profile hospitality operation, where you'll have the autonomy to shape the service, develop your team, and build strong relationships with clients and stakeholders.
Key responsibilities include
- Leading, motivating, and developing a team of hospitality professionals.
- Overseeing the delivery of premium workplace hospitality services across a large corporate environment.
- Managing VIP visits, meetings, conferences, and events to the highest standards.
- Driving service excellence through performance management, coaching, and continuous improvement.
- Presenting operational performance and hospitality updates at monthly business reviews.
- Introducing innovative hospitality concepts, service enhancements, and sustainability initiatives.
- Building strong relationships with clients, stakeholders, suppliers, and internal teams.
- Managing departmental budgets, operational reporting, hospitality systems, and supplier performance.
- Taking full ownership of the hospitality department, ensuring effective delegation, accountability, and operational success.
We're looking for an experienced hospitality professional who thrives in a fast-paced, client-focused environment and enjoys leading high-performing teams.
You'll have
- Proven leadership experience within hospitality, workplace services, or a premium customer service environment.
- Experience managing hospitality teams within a corporate, hotel, conference, or events setting.
- A strong track record of delivering exceptional hospitality, VIP services, and client experiences.
- Excellent stakeholder management and relationship-building skills.
- Strong commercial awareness with experience managing budgets and driving operational performance.
- A passion for developing people and creating a positive, high-performing team culture.
- The confidence to lead from the front, make decisions, and take ownership of a hospitality operation.
- A creative mindset with the ability to introduce fresh ideas and continuously improve the guest experience.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services.
We work with our partners and collaborate with our clients to achieve great things together.
Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
#J-18808-Ljbffr
Head of Hospitality NEW Restaurant Associates Posted yesterday £55,000 per year London Operations employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Hospitality NEW Restaurant Associates Posted yesterday £55,000 per year London Operations
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Hospitality NEW Restaurant Associates Posted yesterday £55,000 per year London Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
