At a Glance
- Tasks: Supervise a team, manage stock, and ensure top-notch customer service.
- Company: Join a major High Street brand that values individuality and growth.
- Benefits: Competitive pay, great perks, and endless learning opportunities.
- Other info: Diverse culture that celebrates unique talents and promotes equal opportunities.
- Why this job: Make a real impact in a supportive environment while advancing your career.
- Qualifications: Experience in supervising teams and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 16 hours per week. As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift Patterns
Variable shifts
Key Responsibilities
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Using the till, taking orders and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Candidate
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
Benefits
Competitive pay, great perks, and unrivalled opportunities for learning and development.
Retail Supervisor - M&S in Harlow employer: Chartwells Independent
As a Retail Supervisor at M&S, you will join a dynamic team within a major High Street brand that prioritises employee growth and development. With competitive pay, flexible shift patterns, and a culture that celebrates individuality, you will be empowered to thrive in a supportive environment where your contributions are recognised and valued. This role offers a unique opportunity to advance your career while working in a vibrant location that values diversity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - M&S in Harlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at M&S or similar brands. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to team supervision and customer service. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your personality during the interview! M&S values individuality, so let your unique traits shine through. Share stories that highlight your experience in creating positive team environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored just for you.
We think you need these skills to ace Retail Supervisor - M&S in Harlow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail Supervisor role. Highlight any previous supervisory experience and customer service skills to show us you’re the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you want to work with M&S and how your background makes you the perfect candidate. Keep it friendly and professional!
Show Off Your Team Spirit:We love team players! In your application, mention specific examples of how you've supported your team in the past. This will help us see how you can create a positive environment for everyone.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Chartwells Independent
✨Know the Brand Inside Out
Before your interview, make sure you research M&S thoroughly. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous experience supervising teams. Think of specific examples where you created a positive environment or resolved conflicts. Highlighting your leadership skills will demonstrate that you're ready to take on the responsibilities of a Retail Supervisor.
✨Emphasise Customer Service Excellence
As a Retail Supervisor, customer service is key. Be ready to share instances where you went above and beyond for customers. This will illustrate your commitment to maintaining high standards and your ability to inspire your team to do the same.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations, like managing stock levels or dealing with a difficult customer. Practising your responses to these scenarios will help you feel more confident and articulate during the interview.
