At a Glance
- Tasks: Assist in providing excellent customer service during tea time operations.
- Company: Join Compass Group, a leader in the food service industry.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Dynamic work environment with training and development opportunities.
- Why this job: Be part of a team that values individuality and rewards hard work.
- Qualifications: Friendly attitude and willingness to learn are essential.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Tea Time Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Tea Time Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
Key Responsibilities- To be polite, professional and friendly at all times with customers, clients and colleagues.
- To ensure the highest level of customer care is adhered to at all times.
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- To maximise all sales opportunities through selling techniques.
- To accept payment and give change to customers, including operating a till.
- To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice.
- To actively gain customer feedback, passing information gained onto your line manager.
Role holders will be required to have an understanding of safeguarding issues and know how to report and elevate any concerns that may arise.
Ideal Tea Time Assistant- Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required.
- Be prepared to attend all relevant training sessions and meetings.
- To promote Compass Group and maintain a positive company image.
- 100% attendance and implementation of skills learned.
- Can do attitude.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Tea Time Assistant in Hampshire employer: Chartwells Independent
Chartwells is an exceptional employer that prioritises the growth and development of its employees, offering flexible working hours and a supportive work culture. With a commitment to recognising individual contributions and providing opportunities for career advancement, you will thrive in an environment that values teamwork and customer satisfaction. Join us at one of the UK's largest businesses, where you can enjoy competitive pay and a range of benefits while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tea Time Assistant in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells and Compass Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Tea Time Assistant, you'll be interacting with customers all the time. Think of examples from your past experiences where you've gone above and beyond for someone, and be ready to share those stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the positive image of Compass Group.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Tea Time Assistant in Hampshire
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring that spark to Chartwells.
Tailor Your Application:Make sure to tailor your application to the Tea Time Assistant role. Highlight any relevant experience or skills that match the job description, like customer service or teamwork. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Chartwells Independent
✨Know Your Tea!
Familiarise yourself with the different types of tea and products that Chartwells offers. Being able to discuss your favourite teas or recommend options to customers will show your enthusiasm and knowledge, which is key for a Tea Time Assistant.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your can-do attitude and commitment to customer care.
✨Practice Your Till Skills
If you have experience using a till, great! If not, practice handling cash and making change. Being comfortable with these tasks will help you feel more confident during the interview, especially since operating a till is part of the role.
✨Be Ready to Discuss Teamwork
As a Tea Time Assistant, you'll need to work well with others. Think of examples where you've collaborated with colleagues or helped out in a team setting. Highlighting your willingness to assist others will resonate well with the interviewers.
