At a Glance
- Tasks: Provide exceptional customer service and support patients' dining needs in a healthcare setting.
- Company: Join the Medirest Family, part of Compass Group UK&I, dedicated to patient care.
- Benefits: Gain valuable experience in healthcare, with opportunities for personal growth and development.
- Other info: Flexible shifts available, with a focus on diversity and inclusion in the workplace.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: Passion for patient care and effective communication skills; no prior experience required.
The predicted salary is between 23000 - 26000 € per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different, and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Shift pattern
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Key responsibilities
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Fm Assistant in Guildford employer: Chartwells Independent
At Medirest, part of Compass Group UK&I, we pride ourselves on being an exceptional employer dedicated to enhancing the healthcare experience through outstanding patient care. Our inclusive work culture fosters personal and professional growth, offering comprehensive training and development opportunities for all team members. Join us in making a meaningful impact in the lives of patients while enjoying the benefits of a supportive environment that values diversity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Fm Assistant in Guildford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare field. A personal recommendation can go a long way in landing that Ward Hostess/Host role.
✨Tip Number 2
Prepare for the interview by researching Medirest and understanding their values. Show us your passion for patient care and customer service during the chat – it’s what we’re all about!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on how you can contribute to creating a warm and welcoming environment for patients – that’s key for us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Medirest Family!
We think you need these skills to ace Fm Assistant in Guildford
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you’ve gone the extra mile for someone, especially in a healthcare setting. We love to see candidates who genuinely care about making a difference.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Ward Hostess/Host. Mention your awareness of food and hygiene standards and any relevant experience, even if it’s not directly in a hospital environment. We want to see how you can fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect you to do with patients and staff in the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining the Medirest Family!
How to prepare for a job interview at Chartwells Independent
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Ward Hostess/Host. Familiarise yourself with patient care, dietary needs, and the importance of customer service in a healthcare setting. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Passion
During the interview, express your passion for patient care and customer service. Share any relevant experiences, even if they are not directly related to the role. This could be volunteering, caring for family members, or any situation where you’ve gone the extra mile for someone in need.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as dealing with distressed patients or managing dietary queries. Think of examples from your past experiences where you demonstrated problem-solving skills and empathy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
