At a Glance
- Tasks: Ensure smooth operations by maintaining cleanliness and assisting with customer requests.
- Company: Join a supportive healthcare team that values individuality and career growth.
- Benefits: Enjoy discounts on travel, groceries, cinema tickets, and wellness classes.
- Other info: Flexible shifts with opportunities for personal and professional development.
- Why this job: Make a real difference in patient experience while developing your skills.
- Qualifications: Strong communication skills and a passion for delivering excellent customer care.
The predicted salary is between 22000 - 26000 £ per year.
We’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a full‑time basis, contracted to 37.5 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift patterns: 5 out of 7 days.
Responsibilities:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Qualifications:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Equal Employment Opportunity Statement: Compass Group UK & I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Guest Services Porter: Hospitality & Patient Experience employer: Chartwells Independent
At Compass Group UK & I, we pride ourselves on being an exceptional employer, offering a supportive work culture that values individuality and promotes career growth through our Career Pathways and MyLearning programmes. Located in the heart of the healthcare sector, our team members enjoy a range of benefits including exclusive travel discounts, wellness classes, and a contributory pension scheme, all while making a meaningful impact on patient experience and customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Porter: Hospitality & Patient Experience
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Guest Services Porter: Hospitality & Patient Experience
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application:Make sure to tailor your application to the role of Guest Services Porter. Highlight your experience in customer care and any relevant skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Chartwells Independent
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Guest Services Porter. Familiarise yourself with tasks like maintaining cleanliness and assisting other staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since this position revolves around high-quality customer care, prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to communicate effectively and build relationships, as these are key traits they’re looking for.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure and adapt to changing priorities. Think of specific situations where you had to make quick decisions or manage multiple tasks. This will show your potential employer that you can thrive in a busy environment.
✨Embrace the Company Culture
Research Compass Group UK & I’s values and their commitment to diversity and employee development. During the interview, express how you align with their culture and how you can contribute to a positive work environment. This will set you apart as a candidate who truly fits their ethos.
