Guest Services Lead: Mobilisation & 5-Star Experience

Guest Services Lead: Mobilisation & 5-Star Experience

Full-Time 53000 - 55000 £ / year (est.) No working from home possible
Chartwells Independent

At a Glance

  • Tasks: Lead a team to deliver exceptional guest services and manage events.
  • Company: Join Chartwells Independent, a leader in hospitality management.
  • Benefits: Enjoy a competitive salary and a range of employee perks.
  • Other info: Full-time role with opportunities for career advancement.
  • Why this job: Create unforgettable experiences and build strong client relationships.
  • Qualifications: Proven experience in hospitality management and a passion for service excellence.

The predicted salary is between 53000 - 55000 £ per year.

Chartwells Independent is looking for a Guest Services Manager in Greater London. In this role, you will lead a talented team of 30 ambassadors, ensuring exceptional service across various operations, including front of house and events. You will be responsible for mobilising a new contract and fostering strong client relationships.

The ideal candidate will have proven experience in hospitality management, with a focus on creating a five-star guest experience. This full-time role offers a salary of £53,000 - £55,000 and includes a range of employee benefits.

Guest Services Lead: Mobilisation & 5-Star Experience employer: Chartwells Independent

Chartwells Independent is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality. Located in Greater London, we offer competitive salaries and a comprehensive benefits package, alongside opportunities for career growth within a dynamic team dedicated to delivering a five-star guest experience. Join us to be part of a supportive environment where your contributions are valued and recognised.

Chartwells Independent

Contact Details:

Chartwells Independent Recruitment Team

We think you need these skills to ace Guest Services Lead: Mobilisation & 5-Star Experience

Hospitality Management
Team Leadership
Client Relationship Management
Exceptional Service Delivery
Event Management
Contract Mobilisation
Five-Star Guest Experience