At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a leading company that values individuality and invests in its people.
- Benefits: Competitive pay, great perks, and unrivalled learning opportunities.
- Other info: Diversity is our strength; we celebrate unique talents and empower everyone to thrive.
- Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence?
Here's what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mind set
- Have experience within a similar catering‑related role, but this isn’t essential.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Gravesend employer: Chartwells Independent
At Defence, we pride ourselves on being an exceptional employer that values teamwork, individuality, and personal growth. Our vibrant work culture fosters a supportive environment where employees are recognised for their contributions and provided with ample opportunities for career advancement. Join us in delivering outstanding customer experiences while enjoying competitive pay, great perks, and the chance to thrive in one of the UK's leading businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Gravesend
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and their values. This will help you connect with the team and show that you're genuinely interested in being part of their passionate environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your can-do attitude and passion for delivering excellent service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team at Defence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Customer Service Assistant in Gravesend
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Yourself:We celebrate individuality, so don’t hesitate to let your personality come through in your cover letter. Share a bit about who you are and what makes you a great fit for our team at Defence.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research Defence and their approach to customer service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Show Your Passion
Since this role is all about food and people, be ready to share your enthusiasm for both! Think of examples from your past experiences where you’ve gone above and beyond for customers or worked well in a team. This will demonstrate your can-do attitude and passion for delivering excellent service.
✨Prepare for Scenarios
Expect situational questions that assess how you handle pressure and teamwork. Prepare some scenarios where you successfully managed a busy environment or resolved a customer issue. This will showcase your ability to thrive under pressure and your reliability.
✨Dress the Part
Even though it’s a customer service role, first impressions matter! Dress smartly and appropriately for the interview. This shows respect for the opportunity and reflects your understanding of the professional environment you’ll be working in.
