At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a diverse team at Compass Group UK&I, where individuality is celebrated.
- Benefits: Full-time hours, career progression, and a supportive work environment.
- Other info: Embrace diversity and thrive in a culture that values your unique talents.
- Why this job: Make a real impact in a fast-paced setting while enjoying food and teamwork.
- Qualifications: Enthusiastic attitude and a passion for customer service; catering experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. This role is contracted to 50.2 weeks per year. Could you bring your spark to Defence?
Here's what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Our ideal Customer Services Assistant will:
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn’t essential
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Grantham employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant, you'll enjoy a dynamic environment where your contributions are recognised, and you'll have ample opportunities for career progression within a company that prioritises employee growth and well-being. Join us in delivering outstanding customer experiences while being part of a diverse team that celebrates your unique talents.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Grantham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Defence's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and approachable. A smart appearance can make a great first impression and reflect your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the position!
We think you need these skills to ace Customer Service Assistant in Grantham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and customer service right from the start! Use your application to share why you love working in a busy environment and how you connect with people.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. We want to know how your skills align with the role of a Customer Service Assistant, so don’t hold back!
Be Yourself:We celebrate individuality, so don’t be afraid to let your personality shine through in your application. Share your unique experiences and what makes you a great fit for our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research Defence and their commitment to customer service and food quality. This will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share examples of how you've delivered excellent customer service in the past, and express your excitement about working in a fast-paced environment.
✨Team Player Vibes
Since teamwork is key for this role, be ready to discuss your experiences working in a team. Highlight how you’ve contributed to a positive atmosphere and supported your colleagues, especially under pressure.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand positively.