Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to enhance client engagement and drive performance across NHS Trusts.
- Company: Join Foodbuy, a leading food procurement organisation making a difference in healthcare.
- Benefits: Competitive salary, career development, and the chance to impact NHS services.
- Other info: Opportunity for significant influence and growth within a collaborative culture.
- Why this job: Shape customer strategy and support vital NHS organisations while leading a talented team.
- Qualifications: Experience in managing customer-facing teams and strong account management skills.
The predicted salary is between 55000 - 65000 ÂŁ per year.
Location: 1 x South Based, 1 x North Based Mobile Roles (UK‑wide travel to Compass offices and NHS Trusts required)
Business Area: Foodbuy | NHS Supply Chain: Food
About Foodbuy
Foodbuy is a leading food procurement organisation, part of Compass Group UK & Ireland. We support a wide range of clients across public and private sectors, using our scale, expertise and insight to deliver value, innovation and sustainable supply chain solutions. Within Foodbuy, NHS Supply Chain: Food plays a critical role in supporting hospitals and healthcare organisations across the UK — helping Trusts deliver outstanding food and dining services while meeting commercial, quality and regulatory expectations. Our teams work in close partnership with the NHS to drive engagement, improve performance and identify opportunities that genuinely make a difference.
The Opportunity
We’re looking for 2 high‑impact Client Engagement Team Managers to lead our NHS Client Account Management team and drive performance across key Trusts and Integrated Care Systems (ICS). One will look after trusts in the North of England and the other in the South. This is a senior, customer‑facing role with real influence — shaping regional strategy, strengthening partnerships, and unlocking growth across the NHS estate. You’ll be responsible for delivering budgets and KPIs, embedding best‑in‑class key account management and coaching a team to consistently deliver value for NHS customers. Acting as a senior escalation point, you’ll work closely with Trust leaders, ICS stakeholders and internal teams to ensure strong engagement, retention and sustainable growth.
What You’ll Be Doing
- Account Management & Growth
- Lead and manage the Client Account Management team to deliver regional budgets, KPIs and business objectives
- Embed and coach world‑class Key Account Management practices across the team
- Own regional and team account plans, with regular performance reviews and clear actions
- Drive Trust and ICS adoption and engagement across your region
- Act as senior account lead and escalation point for key Trusts and ICSs
- Identify and shape new business & savings realisation opportunities, building clear strategies to win
- Develop strong competitor insight and plans to protect and grow accounts
- Ensure accurate and timely contract and KPI reporting
- Work with Operations and SMEs to deliver regional activity showcasing Foodbuy solutions
- Provide structured market insight and customer feedback to inform strategy
- Build and promote Trust case studies and best‑practice examples
- Represent NHS Supply Chain: Food at industry events and forums
- Set clear objectives, provide regular feedback and performance manage the team
- Build an inclusive, collaborative, high‑performance culture that celebrates success
- Coach and develop team capability to deliver consistent, high‑quality account management
- Ensure strong alignment with Foodbuy and Compass culture through communication and engagement
What We’re Looking For
- Proven experience leading and managing customer‑facing teams
- Strong background in key account management, client engagement or sales leadership
- Experience working with, or selling into, the healthcare or public sector
- Confidence operating at senior stakeholder level, including Trusts and ICSs
- Strong commercial acumen with a track record of delivering results
- Excellent networking, communication and presentation skills
- Coaching capability and a passion for developing people
Desirable
- NHS or healthcare sector experience
- Procurement or supply chain experience
- Formal sales training and coaching qualifications
Why Join Us?
This is a key leadership role within Foodbuy and NHS Supply Chain: Food, offering the opportunity to shape customer strategy, lead a talented team and play a meaningful part in supporting NHS organisations across the UK.
Client Engagement Team Manager in Gloucester employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Team Manager in Gloucester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the NHS and food procurement sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Engagement Team Manager role.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or presentation that highlights your experience in key account management and client engagement. Tailor it to reflect how you can drive performance and growth for NHS Trusts. This will set you apart during interviews and discussions.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you would approach managing client accounts and driving engagement. Think about specific strategies you’d implement and be prepared to share examples from your past experiences. Confidence is key!
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you're serious about joining our team and helps us keep track of your application easily. Let’s get you on board!
We think you need these skills to ace Client Engagement Team Manager in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Engagement Team Manager role. Highlight your experience in key account management and any relevant work with the NHS or healthcare sector. We want to see how your skills align with what we’re looking for!
Showcase Your Leadership Skills: Since this is a senior role, it’s crucial to demonstrate your leadership capabilities. Share examples of how you’ve successfully managed teams and driven performance in previous roles. We love seeing how you can inspire and coach others!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication, so make it easy for us to see why you’re the right fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Chartwells Independent
✨Know Your NHS Landscape
Familiarise yourself with the NHS structure and key players in the Trusts and Integrated Care Systems (ICS) relevant to your role. Understanding their challenges and how Foodbuy can provide solutions will show your commitment and insight during the interview.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in managing customer-facing teams. Be ready to discuss how you've built high-performance cultures and coached team members to success, as this is crucial for the Client Engagement Team Manager role.
✨Demonstrate Commercial Acumen
Be prepared to discuss your track record in delivering results and driving growth. Bring specific examples of how you've identified new business opportunities or improved client engagement, particularly in the healthcare or public sector.
✨Engage with Real Scenarios
Think about potential scenarios you might face in this role, such as handling a difficult client or implementing a new strategy. Practising your responses will help you articulate your problem-solving skills and strategic thinking during the interview.