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- Tasks: Lead shifts, make coffee, and ensure customers have a great experience.
- Company: Join the exciting new Costa Coffee at Glasgow Airport.
- Benefits: Competitive salary, career growth, exclusive discounts, and wellness classes.
- Why this job: Be part of a brand-new team and make a real impact.
- Qualifications: Strong customer service skills and experience in fast-paced environments.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 24800 - 36400 £ per year.
We’re opening a brand-new Costa Coffee at Glasgow Airport, and this is an exciting opportunity to be part of something new from day one. This is a fast-paced, customer-focused environment where speed, service and quality are everything.
As an Assistant Manager, you’ll be the Store Manager’s right-hand person, running your own shifts and leading from the front. This is a hands-on role — you’ll be making coffee, preparing food, supporting the team, and ensuring every customer has a great experience before heading to the gate.
Responsibilities- Running shifts independently and confidently
- Supporting the Store Manager with day-to-day operations
- Delivering excellent customer service in a high-volume, fast-paced setting
- Hands-on preparation of hand-crafted Costa coffee and food
- Leading, motivating and supporting the team on shift
- Maintaining speed, accuracy and quality during peak travel times
- Helping build repeat custom in a location that isn’t immediately obvious
Take-away only unit. Modern store with:
- 2 self-order kiosks
- 1 till
- 3 coffee machines
Customers are typically on their way to flights, so efficiency and friendliness are key.
What We’re Looking For- Strong customer service and people skills
- Experience in a fast-paced retail or hospitality environment
- Confidence, ambition and a hands-on attitude
- Awareness and adaptability — this is a new opening, and we’re learning as we go
- Someone who enjoys responsibility and leading a shift
This role is airside, so the successful candidate must be able to pass:
- DBS check
- Fire safety check
- Airside pass & airside awareness course
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager in Glasgow employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your leadership skills! As an Assistant Manager, you'll be leading shifts, so think about times when you've motivated a team or handled a tough situation. We want to see that you can take charge and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at Costa Coffee and ready to dive into this exciting new opportunity at Glasgow Airport.
We think you need these skills to ace Assistant Manager in Glasgow
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Mention any experience you have with coffee or food preparation, and how you enjoy creating great customer experiences. We want to see that you're excited about being part of our new Costa Coffee at Glasgow Airport.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading shifts and supporting the Store Manager. Make sure to showcase any previous leadership roles or experiences where you've motivated a team. We’re looking for someone who can confidently take charge and keep things running smoothly!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your customer service skills and experience in fast-paced environments. We want to know why you’re the perfect fit for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Costa Coffee!
How to prepare for a job interview at Chartwells Independent
✨Know Your Coffee
As an Assistant Manager at Costa Coffee, you'll be hands-on with coffee preparation. Brush up on your coffee knowledge and be ready to discuss different types of coffee and brewing methods. This shows your passion for the product and can impress the interviewers.
✨Showcase Your Leadership Skills
Since you'll be leading shifts, prepare examples of how you've motivated a team in previous roles. Think about specific situations where you’ve had to step up and take charge, especially in fast-paced environments. This will demonstrate your readiness for the role.
✨Customer Service is Key
In a customer-focused environment like this, be prepared to share your experiences in delivering excellent service. Think of times when you went above and beyond for a customer, as this will highlight your commitment to creating great experiences.
✨Adaptability is Essential
With this being a new opening, adaptability is crucial. Be ready to discuss how you've handled change in the past and your approach to learning new processes. This will show that you're flexible and ready to contribute to building something great from the ground up.
