At a Glance
- Tasks: Lead a talented team in delivering top-notch healthcare services in London.
- Company: Join Medirest, a key player in the UK healthcare sector.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact in a prestigious healthcare environment while developing your leadership skills.
- Qualifications: Proven experience in Soft FM management and strong financial acumen required.
The predicted salary is between 50000 - 55000 £ per year.
Lead with Purpose. Deliver with Excellence. We’re a business that puts people and performance at the heart of everything we do. As we continue to grow across the UK healthcare sector, we’re looking for a commercially driven and experienced General Manager to take the lead at Queen Square, London, overseeing a Healthcare Soft FM contract. This is your opportunity to play a key leadership role in one of London’s most prestigious healthcare environments, managing a talented on‑site team and delivering first‑class services that make a real difference every day.
What You’ll Be Doing
- Oversee the full Soft Facilities Management (FM) service – including cleaning, catering, portering, security, and retail operations.
- Ensure seamless service delivery, operational excellence, and financial performance across a busy, high‑profile clinical environment.
Key Responsibilities
- Operational Leadership: Drive performance across all soft FM services, maintaining the highest standards of safety, hygiene, and customer satisfaction.
- Commercial Management: Manage budgets and forecasts, optimise costs, and identify opportunities to improve efficiency and grow revenue.
- Contract Compliance: Ensure all services meet contractual SLAs and KPIs, working collaboratively with NHS partners and key stakeholders.
- People Leadership: Lead and develop a diverse team, including direct reports and frontline colleagues.
- Stakeholder Engagement: Build strong, positive relationships with hospital leadership, clients, and suppliers.
- Continuous Improvement: Champion innovation, sustainability, and a culture of accountability and excellence.
About You
You’re a confident, commercially minded leader who thrives in fast‑paced environments and knows how to deliver results. You’ll bring:
- Proven Soft FM management experience (ideally within healthcare or a similar sector).
- Strong financial acumen with P & L responsibility.
- Experience managing large teams and multiple service lines.
- A proactive, self‑starting mindset with the ability to operate autonomously.
- Excellent communication, negotiation, and stakeholder management skills.
Why Join Us
- Competitive salary up to £55,000.
- Contributory pension scheme.
- Access to Digital GP and healthcare benefits.
- Career Pathways and development programmes.
- Exclusive discounts with TUI, Expedia, Tesco, Sainsbury’s and more.
- Up to 44% off cinema tickets.
- Free wellness, mindfulness and exercise sessions.
- Inclusive culture built on respect, development, and belonging.
We’re proud to partner with the NHS to deliver exceptional support services across the UK. As part of Compass Group UK & Ireland, Medirest provides a full range of Soft FM services across NHS Trusts and private healthcare settings. We believe in empowering every colleague to thrive — because diversity is our strength.
General Manager NEW Medirest Posted today £50,000 per year London Operations employer: Chartwells Independent
At Medirest, we are committed to fostering a dynamic and inclusive work environment where every team member is valued and empowered to excel. As a General Manager in the heart of London’s healthcare sector, you will benefit from competitive salaries, comprehensive career development programmes, and exclusive discounts, all while leading a talented team in delivering essential services that truly make a difference. Join us to be part of a culture that prioritises respect, growth, and well-being, ensuring that your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager NEW Medirest Posted today £50,000 per year London Operations
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We think you need these skills to ace General Manager NEW Medirest Posted today £50,000 per year London Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
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Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
