At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food service and customer experiences.
- Company: Join a dynamic company that values teamwork and customer care.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and groceries.
- Other info: Access wellness classes and cash rewards for spending, plus share discounts with friends!
- Why this job: Be part of a fun environment where you can grow your career and make a difference.
- Qualifications: Positive attitude, strong communication skills, and a knack for teamwork.
The predicted salary is between 14 - 15 £ per hour.
Front of House Team Leader - London
£14.94 per hour, 40 hours per week, Working Monday to Friday, occasional weekends.
To manage a frontline team of food service assistants. Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations.
Responsibilities:
- Crafting eye‑catching food and counter displays that draw customers in.
- Acquire a good knowledge of all products to advise individual customers on their product choice.
- Demonstrate a can‑do attitude towards individual customer requests and strive to exceed customer expectations.
- Proudly represent the company and embody our positive brand image.
- Handle transactions with ease and operate the cash register efficiently.
- Uphold the highest standards of Food Handling & Hygiene.
- Ensure a safe and healthy work environment by adhering to Health & Safety regulations.
- Assist in the preparation of hospitality as required.
- Clean all work areas during and after use and remove all waste to the appropriate area.
Essential:
- Bring a positive, can‑do attitude to everything you do.
- Good communication skills.
- Excel as a supportive and collaborative team player.
- Embrace the excitement of thriving under pressure.
- Demonstrate impeccable time management and reliability.
- Prioritise safety in every task you undertake.
Desirable:
- Experience of working in an environment where there are peaks and troughs in demand during service times.
- Experience of working in environments involving high levels of customer care.
- NVQ Level 2 or equivalent in relevant area.
Benefits:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Front Of House Team Lead NEW Defence Posted today £14.94 per hour London Operations employer: Chartwells Independent
As a Front of House Team Leader in London, you will thrive in a vibrant work culture that prioritises teamwork and customer satisfaction. With competitive pay and a range of benefits including a contributory pension scheme, access to healthcare, and exclusive discounts, we are committed to your professional growth and well-being. Join us to enjoy a rewarding career where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Lead NEW Defence Posted today £14.94 per hour London Operations
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate but someone who genuinely fits into their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Front of House Team Leader role.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your positive, can-do attitude shine through. Remember, they want to see how you’ll represent their brand, so be yourself and let your enthusiasm for the role come across.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Of House Team Lead NEW Defence Posted today £14.94 per hour London Operations
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your positive attitude aligns with our brand image.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader position. Highlight your relevant experience in customer care and teamwork, and mention any specific skills that match the job description. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of the food service industry and the specific role of a Front of House Team Leader. Familiarise yourself with common food safety regulations and customer service best practices. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Can-Do Attitude
During the interview, demonstrate your positive, can-do attitude by sharing examples of how you've gone above and beyond for customers in the past. Think of specific situations where you exceeded expectations or handled challenges effectively. This will highlight your suitability for a role that thrives on customer interaction and teamwork.
✨Be a Team Player
Since this role involves managing a team, it's crucial to showcase your collaborative spirit. Prepare to discuss your experience working in teams, how you support your colleagues, and any leadership roles you've taken on. Emphasising your ability to work well under pressure will also resonate with the interviewers.
✨Practice Makes Perfect
Before the big day, practice answering common interview questions related to customer service and team management. You might even want to do a mock interview with a friend or family member. This will help you articulate your thoughts clearly and reduce any nerves you might have on the day of the interview.
