At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food service and customer experiences.
- Company: Join a dynamic company that values diversity and teamwork.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts on travel and shopping.
- Other info: Access wellness classes and a supportive culture that celebrates individuality.
- Why this job: Make a real impact while working in a fun, fast-paced environment.
- Qualifications: Bring a positive attitude and strong communication skills to the team.
The predicted salary is between 31000 - 40000 £ per year.
£14.94 per hour
40 hours per week
Working Monday to Friday, occasional weekends
To manage a frontline team of food service assistants. Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations.
Your key responsibilities will include:
- Crafting eye-catching food and counter displays that draw customers in
- Acquiring a good knowledge of all products in order to advise individual customers on their product choice
- Demonstrating a can-do attitude towards individual customer requests and striving to exceed customer expectations
- Proudly representing the company and embodying our positive brand image
- Handling transactions with ease and operating the cash register efficiently
- Upholding the highest standards of Food Handling & Hygiene
- Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
- Assisting in the preparation of hospitality as required
- Cleaning all work areas during and after use and removing all waste to the appropriate area
Essential
- Bring a positive, can-do attitude to everything you do
- Good communication skills
- Excel as a supportive and collaborative team player
- Embrace the excitement of thriving under pressure
- Demonstrate impeccable time management and reliability
- Prioritise safety in every task you undertake
Desirable
- Experience of working in an environment where there are peaks and troughs in demand during service times
- Experience of working in environments involving high levels of customer care
- NVQ Level 2 or equivalent in relevant area
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Please note: This role is contracted to weeks per year.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front Of House Team Lead employer: Chartwells Independent
Compass Group UK&I is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture where diversity is celebrated. With competitive benefits such as a contributory pension scheme, access to healthcare, and exclusive discounts, employees are encouraged to thrive both personally and professionally in the vibrant city of London. Join us to lead a dynamic team in delivering outstanding customer service while enjoying opportunities for career advancement and a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Lead
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who truly gets what they're about.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceeding customer expectations, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you care about the role and are serious about joining their team.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Of House Team Lead
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your positive attitude aligns with our team spirit.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader position. Highlight your relevant experience in customer care and food service, and demonstrate how you embody the can-do attitude we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. Remember, we appreciate good communication skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Familiarise yourself with the menu and products offered. Being able to confidently discuss food items and suggest options to customers will show that you’re prepared and knowledgeable, which is key for a Front of House Team Lead.
✨Show Off Your Can-Do Attitude
During the interview, demonstrate your positive attitude and willingness to tackle challenges. Share examples of how you've gone above and beyond for customers in the past; this will resonate well with the company’s values.
✨Team Player Vibes
Highlight your experience working in a team, especially in high-pressure situations. Discuss how you support your colleagues and contribute to a collaborative environment, as this role requires strong teamwork skills.
✨Safety First!
Be ready to talk about your understanding of Health & Safety and Food Safety regulations. Showing that you prioritise safety in every task will reassure them that you take these responsibilities seriously.
