At a Glance
- Tasks: Lead a dynamic front of house team and ensure exceptional customer service.
- Company: Join a busy, professional hospitality operation in Northamptonshire.
- Benefits: Earn £16.90 per hour with great perks and discounts.
- Other info: Enjoy ongoing training and a supportive team environment.
- Why this job: Perfect for those passionate about hospitality and team leadership.
- Qualifications: Experience in supervising hospitality teams and excellent communication skills.
The predicted salary is between 16.9 - 16.9 £ per hour.
Location: Northamptonshire
Pay: £16.90 per hour
Job Type: Full-Time | Fixed-Term (Maternity Cover)
We're looking for an experienced and enthusiastic Front of House Supervisor to join a busy, professional hospitality operation in Northamptonshire on a maternity cover contract. This is a fantastic opportunity for someone with supervisory experience who thrives in a customer-focused environment and enjoys leading a team to deliver exceptional service.
What you'll be doing:
- Leading and supporting the front of house team during daily service.
- Ensuring the highest standards of customer service are maintained at all times.
- Managing day-to-day team operations, including workflow, attendance, and shift cover.
- Training and inducting new team members.
- Building strong relationships with clients, customers, and colleagues.
- Monitoring service standards and identifying opportunities for continuous improvement.
- Maintaining excellent food safety, hygiene, and health & safety standards.
What we're looking for:
- Previous experience supervising a front of house or hospitality team.
- Excellent communication and people management skills.
- A passion for delivering outstanding customer service.
- The ability to remain organized and calm in a fast-paced environment.
- A proactive, positive attitude with a hands‑on approach.
- Food Hygiene certification is advantageous but not essential.
What's on offer:
- Competitive pay of £16.90 per hour.
- Full‑time, fixed‑term maternity cover position.
- Supportive team environment.
- Opportunity to work in a high‑quality hospitality setting.
- Ongoing training and development.
If you're an experienced hospitality professional ready to take the next step in your career, we'd love to hear from you. Apply today!
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Front of House Supervisor NEW Restaurant Associates Posted today Competitive Northamptonshire O[...] employer: Chartwells Independent
Join a dynamic and supportive team at our Northamptonshire location, where we prioritise exceptional customer service and employee development. As a Front of House Supervisor, you'll benefit from competitive pay, ongoing training opportunities, and a comprehensive benefits package that includes discounts on travel and groceries, as well as wellness classes. This is an excellent opportunity to grow your career in a high-quality hospitality environment while making meaningful connections with clients and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor NEW Restaurant Associates Posted today Competitive Northamptonshire O[...]
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Front of House Supervisor NEW Restaurant Associates Posted today Competitive Northamptonshire O[...]
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Chartwells Independent. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
