At a Glance
- Tasks: Deliver exceptional service and support for events at the Royal Society of Arts.
- Company: Join a vibrant team at the prestigious Royal Society of Arts.
- Benefits: Flexible hours, dynamic work environment, and opportunities to develop your skills.
- Other info: Fast-paced role with a collaborative team atmosphere.
- Why this job: Be the face of exciting events and create memorable experiences for visitors.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
We are currently recruiting for a Front of House Hospitality Assistant to join our internal agency team and work at one of our beautiful venues - Royal Society of Arts (RSA).
Job Purpose
The purpose of this role is to deliver an exceptional service to all clients, fellows, and visitors by providing a warm welcome, offering assistance, and ensuring all events run smoothly and successfully. This includes event setup and support, as well as acting as a key point of contact for internal communications - particularly between Reception and the Reception Manager.
This is an established position within RSA, forming part of a small, collaborative team that works closely with both the catering and maintenance staff. The role operates in a fast-paced environment, often managing multiple priorities simultaneously. It is essential to communicate information clearly and accurately with team members, particularly given the frequent need to work within tight deadlines.
Key Responsibilities & Accountabilities
- Oversee the daily setup and breakdown of events, including furniture movement, stage setup, room turnarounds, and chef service areas.
- Carry out cloakroom duties as required.
- Greet, assist, and direct visitors in a professional and welcoming manner.
- Develop a good understanding of RSA programmes and activities to effectively inform fellows and visitors.
- Maintain a professional appearance in line with agreed uniform standards, representing the organisation positively.
- Work collaboratively across teams, supporting administrative tasks within a ‘One RSA’ approach.
- Ensure all visitors receive timely and appropriate assistance.
- Accurately interpret the booking system and stay informed of event requirements.
- Take responsibility for signage throughout the building, ensuring it complies with brand guidelines.
- Provide support with ad hoc tasks as needed.
- Keep all public areas clean, tidy, and presentable at all times, including carrying out regular house checks.
Reporting to - Reception Manager
Contract Type - 0 hour contract, casual agency worker agreement
Front of House & Events Coordinator employer: Chartwells Independent
Joining the Royal Society of Arts as a Front of House & Events Coordinator means becoming part of a vibrant and collaborative team dedicated to delivering exceptional service in a prestigious venue. With a focus on employee growth and development, we offer a supportive work culture that values teamwork and communication, ensuring that every member feels empowered to contribute to our mission. Located in a historic setting, this role provides unique opportunities to engage with diverse clients and events, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House & Events Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the RSA or similar venues, be ready to share why you're the perfect fit for the Front of House role. Keep it concise and engaging!
✨Tip Number 3
Show up prepared! If you land an interview, research the venue and its events. Being knowledgeable about RSA's programmes will impress them and show your genuine interest in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front of House & Events Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really help us get a sense of how you'd fit into our team at RSA.
Tailor Your Application:Make sure to tailor your application specifically for the Front of House & Events Coordinator role. Highlight your relevant experience and skills that align with the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:In a fast-paced environment like ours, clarity is key! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Chartwells Independent
✨Know the Venue Inside Out
Before your interview, take some time to research the Royal Society of Arts. Familiarise yourself with their programmes and activities so you can speak confidently about how you would enhance the visitor experience. This shows genuine interest and helps you stand out.
✨Showcase Your Communication Skills
As a Front of House & Events Coordinator, clear communication is key. Prepare examples from your past experiences where you successfully managed multiple priorities or communicated effectively under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Dress to Impress
Since maintaining a professional appearance is part of the role, make sure you dress appropriately for the interview. Opt for smart attire that reflects the organisation's standards. This not only shows respect but also gives a glimpse of how you would represent RSA.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you had to think on your feet or manage a last-minute change during an event. Practising these responses will help you feel more confident during the interview.
