Front Desk & Guest Experience Coordinator
Front Desk & Guest Experience Coordinator

Front Desk & Guest Experience Coordinator

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create a welcoming environment and provide top-notch customer service at the front desk.
  • Company: Leading hospitality service provider in Greater London with a focus on individuality.
  • Benefits: Life assurance, wellness programs, and training opportunities to grow your skills.
  • Why this job: Join a vibrant team and make guests feel at home every day.
  • Qualifications: Excellent communication skills and a passion for customer service.
  • Other info: Full-time role with opportunities for personal and professional development.

The predicted salary is between 28800 - 43200 £ per year.

A leading hospitality service provider is seeking a friendly Receptionist in Greater London. This full-time role requires excellent communication skills, a passion for customer service, and strong organisational abilities.

You will create a welcoming environment, manage calls, and provide administrative support.

Join a company that values individuality and offers training opportunities, plus a range of benefits including life assurance and wellness programs.

Front Desk & Guest Experience Coordinator employer: Chartwells Independent

Join a leading hospitality service provider in Greater London, where we prioritise individuality and foster a vibrant work culture. As a Front Desk & Guest Experience Coordinator, you'll benefit from comprehensive training opportunities, wellness programmes, and life assurance, all while contributing to a welcoming environment that values exceptional customer service. This role not only offers a chance to grow professionally but also to be part of a team that truly cares about its employees' well-being.
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Contact Detail:

Chartwells Independent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk & Guest Experience Coordinator

✨Tip Number 1

Make sure to showcase your communication skills during interviews. Practice common questions and think about how you can demonstrate your passion for customer service through real-life examples.

✨Tip Number 2

When you get the chance, ask insightful questions about the company culture and training opportunities. This shows you're genuinely interested in being part of their team and helps you stand out from other candidates.

✨Tip Number 3

Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and remind them of your enthusiasm for the role.

✨Tip Number 4

We recommend applying through our website for the best chance at landing that Front Desk & Guest Experience Coordinator role. It’s a great way to ensure your application gets noticed!

We think you need these skills to ace Front Desk & Guest Experience Coordinator

Communication Skills
Customer Service
Organisational Abilities
Administrative Support
Call Management
Welcoming Attitude
Training and Development
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and hospitality.

Tailor Your CV: Make sure to customise your CV for the Front Desk & Guest Experience Coordinator role. Highlight your communication skills and any relevant experience that showcases your organisational abilities.

Craft a Friendly Cover Letter: Your cover letter is your chance to make a great first impression. Keep it friendly and professional, and explain why you’re excited about joining our team and how you can contribute to creating a welcoming environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Chartwells Independent

✨Show Off Your Communication Skills

As a Front Desk & Guest Experience Coordinator, you'll need to demonstrate your excellent communication skills right from the start. Practice clear and friendly responses to common interview questions, and don’t forget to smile – it sets a welcoming tone!

✨Highlight Your Customer Service Passion

Make sure to share specific examples of how you've gone above and beyond for customers in previous roles. This will show that you genuinely care about providing top-notch service, which is key for this position.

✨Organisational Skills Are Key

Prepare to discuss how you manage multiple tasks effectively. Bring up any tools or methods you use to stay organised, as this role requires strong organisational abilities to handle calls and administrative support seamlessly.

✨Embrace Individuality

Since the company values individuality, think about what makes you unique and how that can contribute to the team. Be ready to share your personal approach to creating a welcoming environment for guests.

Front Desk & Guest Experience Coordinator
Chartwells Independent
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