At a Glance
- Tasks: Oversee daily operations and ensure a smooth experience for staff and guests.
- Company: Join Rapport, a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Strong communication skills and a proactive mindset are essential.
The predicted salary is between 36358 - 36358 £ per year.
We’re recruiting a Facilities Coordinator to join the Rapport team and oversee day-to-day support across our client’s London City offices. Our client is a global UK-headquartered organisation operating in the fields of risk management, insurance broking, and professional advisory services. This role involves acting as a central point of contact, ensuring a smooth and professional experience for staff, guests and senior stakeholders. You’ll uphold agreed service standards and follow established processes to maintain a consistently high level of service.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, 7 AM – 7 PM; with regular finishing time of 4 PM)
Salary: £36,358 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities:
- Keep all workspace areas, meeting rooms, tea points, storage spaces, and post zones tidy, well-presented, and fully stocked, raising any housekeeping or supply concerns as they arise.
- Carry out routine checks such as floor walks, daily forms, online records, and trackers, ensuring information is logged accurately and can be easily reviewed by management.
- Coordinate with the Helpdesk and relevant teams to report maintenance needs or service faults, following up regularly to make sure issues are resolved promptly.
- Support colleagues and senior stakeholders by maintaining high service standards, collaborating with on-site teams, and helping to manage onboarding and offboarding requirements.
- Monitor internal moves, locker allocations, and clear-desk compliance while managing inbox queries and providing administrative support, always maintaining confidentiality and data accuracy.
- Uphold all health and safety procedures, contribute to required reporting, attend relevant meetings, and ensure storeroom areas remain safe and organised; keep managers informed of progress, risks, and updates.
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- A positive, trustworthy team member who approaches tasks with enthusiasm and a proactive mindset.
- Strong verbal and written communication abilities.
- Consistently delivers exceptional service and maintains a client-first approach.
- Previous experience in a comparable position is beneficial.
- Flexible, self-managing, and confident in organising their own responsibilities.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com.
Facilities Coordinator employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
