At a Glance
- Tasks: Coordinate and deliver exceptional events at the iconic National Theatre.
- Company: Join a dynamic partnership between Levy and KERB at the National Theatre.
- Benefits: Enjoy generous holiday, discounts, healthcare, and complimentary theatre tickets.
- Other info: Opportunities for growth and development in a vibrant environment.
- Why this job: Be part of a world-class hospitality team and make memorable experiences.
- Qualifications: Experience in event coordination and a passion for food and culture.
The predicted salary is between 36000 - 36000 £ per year.
Location: National Theatre (NT), South Bank
Reports to: Head of Events
Working Closely With: Events Team, Culinary Team, FOH Operations, Commercial Partners
Contract: Permanent - 40 hours per week
World Class Hospitality NT Food & Drink is a unique and dynamic partnership driven by Levy and KERB, embedded within the National Theatre on the South Bank. Our ambition to create a world‑class hospitality destination at the heart of one of the world’s most iconic theatres is powered by a progressive, people‑first approach centred on environmental and social sustainability. We celebrate inclusivity with purpose, placing the development and progression of our future leaders centre stage. Our shared priority is ensuring all food and drink spaces support the NT’s values, vision and culture, while elevating the guest experience for all visitors.
Purpose
The Events Sales & Coordinator role sits at the centre of the commercial events journey, supporting the delivery of exceptional events while contributing to the proactive and reactive sales pipeline. You will coordinate event details from initial enquiry through to post‑event follow‑up, ensuring seamless communication, accurate documentation and strong client relationships. With light sales responsibilities, you’ll assist in converting enquiries, preparing proposals and supporting NT Food & Drink’s commercial ambitions.
Responsibilities
- Event Coordination
- Liaise with clients to understand event requirements, including food & drink, AV, décor and entertainment.
- Produce detailed event function sheets and secure client sign‑off ahead of deadlines.
- Coordinate event details across internal teams to ensure smooth delivery.
- Attend planning meetings, sharing updates with all relevant departments.
- Ensure timely invoicing, processing payments and updating event quotes as required.
- Manage allergens and dietary requirements in accordance with policy.
- Oversee event handovers to operations teams, providing support on event days when needed.
- Collect and share post‑event feedback with stakeholders.
- Sales Responsibilities
- Support the conversion of incoming event enquiries by preparing proposals aligned with client needs and budgets.
- Respond to enquiries within agreed timeframes, escalating to senior team members where required.
- Assist with follow‑up of proposals via phone or email to encourage conversion.
- Conduct site visits with prospective clients, supporting senior sales team in showcasing NT spaces.
- Cross‑sell NT Food & Drink outlets and services to maximise commercial opportunities.
- Internal
- Maintain accurate CRM records, ensuring all client interactions, proposals and updates are properly logged.
- Finance Management
- Ensure accurate, on‑time invoicing for all events.
- Track event finances, including charges, costs and payments within the CRM.
- Record all commercial event charges using Good Till.
- Client & Relationship Management
- Build and maintain strong relationships with new and existing clients.
- Attend networking events, familiarisation trips and client entertaining as required.
- Conduct post‑event follow‑up to encourage repeat bookings and grow client loyalty.
- Stakeholder Management
- Build collaborative relationships with key partners: KERB Food, National Theatre, Levy UK&I.
- Maintain positive working relationships across internal departments including Food & Drink, AV, planning, operations, finance and visitor experience.
- Additional Responsibilities
- Support event sales, operations and planning teams where needed.
- Champion NT Food & Drink sustainability initiatives in event planning and client conversations.
- Identify opportunities to convert high‑level internal or corporate enquiries into commercial business.
Requirements
- Confident & Capable: You bring experience in event coordination and/or planning, ideally within the food and beverage or cultural sector. You are a trusted pair of hands who delivers to the highest standards.
- Dynamic & Driven: Collaborative and proactive, you thrive when working with cross‑functional teams and external partners to bring events to life, balancing guest experience with commercial goals.
- Detail‑Focused: You have an impeccable eye for detail. Ensuring every element, from décor to supplier management to function sheets, is flawlessly executed.
- Flexible & Agile: Comfortable managing several events at once and able to adjust working patterns when needed to meet business demands.
- Financially Savvy: You confidently manage budgets, track event finances and work across a range of financial parameters to deliver value without compromising quality.
- Curious & Creative: You look for ways to innovate, enhance client experience and stay ahead of industry trends, bringing fresh ideas to the NT’s event offering.
Benefits
- Access to ongoing training and development opportunities through GROW program
- Perks at Work – savings and discounts for everyday shopping and experiences
- Generous holiday allowance with the option of to purchase additional leave
- Private Pension scheme with a company match up to 6%
- 24/7 Employee Assistance Programme
- Medicash Healthcare and Life Assurance
- Long Service Rewards and recognition
- 15% off all outlets with the National Theatre, with a 25% discount in the Bookshop.
- Kerb Card - 50% discount on drinks and 20% discount on food at Seven Dials Market.
- Complimentary tickets to shows at the National Theatre (subject to availability)
- O2 – last minute ticket offers for O2s show in our VIP box (subject to availability.)
- Onsite parking – parking is available at a discounted rate of £4 per day
Event Sales Coordinator - National Theatre NEW Levy Posted today £36,000 per year London Operations employer: Chartwells Independent
At Levy's National Theatre, we pride ourselves on being an exceptional employer that champions a people-first approach and prioritises inclusivity and sustainability. Our vibrant work culture fosters collaboration and creativity, offering employees ample opportunities for growth through our GROW programme, while enjoying unique perks such as discounts at our outlets and complimentary theatre tickets. Join us in creating unforgettable experiences at one of the world's most iconic venues, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Event Sales Coordinator - National Theatre NEW Levy Posted today £36,000 per year London Operations
✨Tip Number 1
Get to know the National Theatre and its events inside out! Familiarise yourself with their past events, food offerings, and unique features. This way, when you chat with potential employers or network, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Don’t just wait for job openings to pop up! Reach out directly to the Events Team at the National Theatre. A friendly email expressing your interest and asking about upcoming opportunities can go a long way. We love proactive candidates!
✨Tip Number 3
Networking is key! Attend events related to the theatre and hospitality industry. Chat with people, share your enthusiasm for event coordination, and make connections. You never know who might have the inside scoop on job openings!
✨Tip Number 4
When you get an interview, be ready to showcase your creativity! Think of innovative ideas for events that align with the National Theatre’s values. Show them how you can contribute to their mission of creating world-class experiences.
We think you need these skills to ace Event Sales Coordinator - National Theatre NEW Levy Posted today £36,000 per year London Operations
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for event coordination shine through! Share any relevant experiences that highlight your love for creating memorable events, especially in the food and beverage or cultural sectors.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Events Sales Coordinator role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit into our vision.
Be Detail-Oriented:Since attention to detail is key in this role, ensure your application is free from typos and errors. A well-organised and polished application will show us that you have the meticulous nature we value at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches the right hands and stands out in our system!
How to prepare for a job interview at Chartwells Independent
✨Know Your Events Inside Out
Before the interview, dive deep into the types of events the National Theatre hosts. Familiarise yourself with their food and drink offerings, as well as any recent events they've held. This will show your genuine interest and help you discuss how you can contribute to their vision.
✨Showcase Your Coordination Skills
Be ready to share specific examples from your past experiences where you successfully coordinated events. Highlight your attention to detail and how you managed multiple tasks simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Sales Savvy
Since the role involves light sales responsibilities, prepare to discuss how you've converted enquiries into successful bookings in the past. Think of ways you can cross-sell services and enhance client relationships, and be ready to share those ideas during the interview.
✨Emphasise Your Team Spirit
The Events Sales Coordinator role requires collaboration with various teams. Be prepared to talk about how you've worked effectively with different departments in previous roles. Share examples of how you’ve built strong relationships and contributed to a positive team environment.
