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- Tasks: Lead high-impact corporate events and ensure seamless catering delivery.
- Company: Join Levy, a leader in hospitality at prestigious venues.
- Benefits: Competitive salary, diverse team culture, and opportunities for growth.
- Why this job: Make a real impact in a dynamic environment while showcasing your leadership skills.
- Qualifications: Experience in events or hospitality with strong leadership and organisational skills.
- Other info: Embrace diversity and sustainability while working in a supportive team.
The predicted salary is between 27600 - 39600 £ per year.
Lead high-impact corporate events at one of London’s most prestigious venues. We’re looking for a highly operational Event Operations Manager to join QEII Taste by Levy, delivering outstanding catering and hospitality across the QEII Centre - London’s flagship conference and events destination in the heart of Westminster. This is a hands-on role focused on the planning and delivery of catering for our corporate events, including conferences, breakfasts, lunches, banqueting and occasional evening dinners. You’ll be embedded in the operation, leading from the front and ensuring every event runs seamlessly from first service to final clear-down. You’ll be working alongside a wider operational workforce - so confidence in managing people, standards and service is essential.
Responsibilities
- Taking operational ownership of corporate events, managing all catering and hospitality delivery on site
- Leading pre-event planning, service execution and post-event reconciliation
- Managing front-of-house teams during service, ensuring high standards, pace and presentation at all times
- Acting as a visible leader on the floor - supporting teams, handling guest feedback and resolving complaints professionally in real time
- Working closely with culinary, logistics and planning teams to deliver polished, consistent experiences
- Driving service excellence across breakfast, lunch, banqueting and dinner formats
- Following clear operational direction while proactively anticipating challenges and solving problems independently
- Supporting team performance through strong communication, coaching and example-setting
- Maintaining Levy brand standards, food safety, health & safety and client expectations across every event
Qualifications
- Strong operational experience in events or hospitality - ideally from corporate or conference-led venues (e.g. comparable venues, or contract catering environments)
- A proactive, personable leader who understands what great service looks like and delivers it consistently
- Confident managing teams in live environments - calm under pressure and comfortable handling guest complaints
- Highly organised, communicative and professional, with excellent attention to detail
- Able to work independently while thriving as part of a close-knit leadership team
- Passionate about high standards, guest experience and operational excellence
Who are Levy?
Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. We’re committed to decarbonising our operation at scale, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.
Why Join Us?
At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
Event Operations Manager- QEII Centre NEW Levy Posted today £33,000 per year London Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Operations Manager- QEII Centre NEW Levy Posted today £33,000 per year London Operations
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Levy tick and how you can contribute to their mission of delivering exceptional service. Tailor your responses to show you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in event operations and how you’ve handled challenges in the past. Use specific examples that highlight your leadership skills and ability to maintain high standards under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Levy team and contributing to their success.
We think you need these skills to ace Event Operations Manager- QEII Centre NEW Levy Posted today £33,000 per year London Operations
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for event management shine through! Share specific examples of events you've managed and how you ensured they were a success. We love seeing candidates who are genuinely excited about creating memorable experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Event Operations Manager role. Highlight your operational experience in hospitality and any leadership roles you've had. We want to see how your skills align with our needs at Levy!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity and organisation, especially since these are key skills for the role you're applying for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Levy!
How to prepare for a job interview at Chartwells Independent
✨Know Your Venue
Before the interview, do your homework on the QEII Centre. Familiarise yourself with its layout, the types of events they host, and their catering style. This will show your genuine interest in the role and help you speak confidently about how you can contribute to their operations.
✨Showcase Your Leadership Skills
As an Event Operations Manager, you'll need to lead teams effectively. Prepare examples from your past experiences where you've successfully managed a team under pressure. Highlight your ability to maintain high standards and resolve issues on the spot, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to discuss these scenarios during the interview, as the ability to anticipate challenges and solve problems independently is key to succeeding in this position.
✨Emphasise Your Passion for Service Excellence
Levy values outstanding service, so make sure to convey your passion for delivering exceptional guest experiences. Share stories that illustrate your commitment to high standards and how you ensure that every event runs smoothly from start to finish.
