At a Glance
- Tasks: Be the friendly face of our company, welcoming clients and managing their queries.
- Company: Join Rapport, a multi-award-winning guest services company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
- Other info: Participate in a virtual recruitment event on 19th June to kickstart your career!
- Why this job: Make great first impressions and be part of a supportive team in a vibrant environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
Are you looking for your next opportunity in a people-focused, professional environment? Do you love creating great first impressions, staying organised, and being part of a supportive team? If so, we’d love to meet you at our upcoming virtual recruitment event on Friday, 19th June between 9.30 AM and 1.30 PM. We are looking for a corporate receptionist to join our Rapport team at our prestigious client's offices, based in the heart of Edinburgh. If you are passionate about providing great service, then we would love to receive your application.
Type of Contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota between 7 AM to 7 PM)
If you are shortlisted, we will be in touch with further event details and your time slot – so keep an eye on your inbox (and spam folder, just in case!). Please note, this event has a selective number of spots, therefore candidates are not guaranteed a spot to attend.
Join us at Rapport and be part of a company that values connection, collaboration, and creating a brilliant experience every single day.
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Be the first point of contact for all clients and customers arriving to the building.
- Meet, greet, and assist with all queries and/or meetings and events on site.
- Answer and redirect telephone calls and emails as appropriate.
- Set up and manage meeting rooms.
The ideal candidate will
- Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Be a self-starter with experience in a customer-facing role (Customer service skills are essential).
- Possess excellent communication skills at all levels.
- Be proficient in business administration and able to work independently or in a team setting.
- Have a great eye for detail, excellent organisational and time management skills.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026 employer: Chartwells Independent
At Rapport, we pride ourselves on fostering a people-focused and professional work environment in the heart of Edinburgh. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, which includes exclusive discounts, wellness programmes, and a contributory pension scheme. With a strong emphasis on personal and professional growth, we offer endless learning opportunities and celebrate excellence through our WOW Awards, making us an exceptional employer for those looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026
✨Tip Number 1
Make sure to research the company and its values before the event. Knowing what Rapport stands for will help you connect with the team and show that you're genuinely interested in being part of their people-focused culture.
✨Tip Number 2
Practice your introduction! You’ll want to make a great first impression, so think about how you can showcase your customer service skills and enthusiasm for the role right from the start.
✨Tip Number 3
Prepare some thoughtful questions to ask during the event. This shows that you’re engaged and eager to learn more about the role and the team dynamics at Rapport.
✨Tip Number 4
Don’t forget to apply through our website after the event! It’s the best way to ensure your application gets noticed, and we’d love to see you join our supportive team.
We think you need these skills to ace Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for providing great service and being part of a supportive team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that demonstrate your customer service skills and organisational abilities – we love seeing how you can create rapport!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our team. Remember, first impressions count!
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures it gets to the right place and helps us keep track of all applications. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand what Rapport stands for and how they prioritise connection and collaboration. This will help you align your answers with their culture and show that you're genuinely interested.
✨Practice Your First Impression
As a corporate receptionist, making a great first impression is key. Practice your greeting and body language in front of a mirror or with a friend. Remember, confidence and a warm smile can go a long way in creating rapport right from the start!
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised, especially in a busy environment. Think of specific examples from your past experiences where you successfully handled multiple tasks or resolved conflicts efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate success within the company. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
